Work on old cars
Gym
Working my John Deere 26g mini excavator
MARTIN ROBERTS
Molalla,OR
Summary
Driven and adaptable professional with extensive experience in logistics and customer service, notably at Alpenrose Dairy. Excelled in equipment maintenance and operational efficiency, enhancing safety protocols and boosting customer satisfaction. Skilled in team coordination and problem-solving, successfully managed complex logistics tasks, demonstrating reliability and strong communication skills. Achieved significant improvements in process and productivity.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
29
29
years of professional experience
Work History
Yard Hostler
Kroger Swan Island Dairy
05.2023 - Current
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Informed supervisor and shipping lead about shipping concerns to avoid backups.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Performed preventive care and maintenance for machine and vehicle operations.
- Communicated with dispatchers and other personnel to coordinate switching operations.
- Move 35 to 55 trailers a day.
Plant Worker, Driver/Sales Representative
Alpenrose Dairy
07.1995 - 05.2023
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Performed quality checks on finished products to identify and address discrepancies.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Used equipment properly to avoid workplace hazards or injuries.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Inspected materials before assembly to verify compliance of quality control standards.
- Suggested specific ideas for process, productivity and safety improvements.
- Placed orders fo vendors.
- Immediately addressed problems with customers to promote speedy resolution.
- Displayed products properly at customer sites and according to company specifications and policies.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Operated and controlled Forklifts, Electric Pallet Jacks and Truck equipment.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Quickly shut down equipment in emergency situations following protocols.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Represented wide range of products and brands.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Collaborated with customers to identify needs and provided catered solutions
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Delivered orders to customers to drive full satisfaction.
- Implemented policies and procedures across warehouse and shipping platforms.
- Processed customer payments and kept accurate financial records.
- Assisted with sorting and organizing stockroom items.
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Processed payments, made change, and provided receipts.
- Stocked shelves and loaded orders to prepare deliveries.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Communicated regularly with dispatcher for delivery route details and changes.
- Maintained records of sales and customer information to support accuracy.
- Developed strong customer base through efficient and reliable service.
- Worked many 14 plus hour shifts to get the job done as needed.
Education
High School Diploma -
David Douglas High School
Portland, OR06-1993
Skills
- Load securing
- Maintaining records
- Environmental awareness
- Basic maintenance
- Warehouse support
- Shipment unloading
- Trailer transport
- Mechanical inspection
- Yard switching
- Stress Management
- Inventory Management
- Route Planning
- Adaptability
- Team Coordination
- Punctuality
- Troubleshooting skills
- Engine diagnostics
- Navigation skills
- Reliability
- Radio operation
- Multitasking
- Team building
- Risk Assessment
- Problem-solving aptitude
- Mechanical Aptitude
- Crew Management
- Maintenance inspection
- Multitasking Abilities
- Quality Control
- Coupling and uncoupling
- Physical Stamina
- Problem-solving abilities
- Equipment Operation
- Professionalism
- Maintenance skills
- Equipment Calibration
- Switching coordination
- Equipment Maintenance
- Engine operation
- Communication Skills
- Operational procedures
- Engine inspection
- Time management abilities
- Safety Protocols
- Crew member communication
- Workload planning
- Conflict Resolution
- Load Calculation
Interests
Timeline
Yard Hostler
Kroger Swan Island Dairy
05.2023 - Current
Plant Worker, Driver/Sales Representative
Alpenrose Dairy
07.1995 - 05.2023
High School Diploma -
David Douglas High School
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