Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martin Rodriguez

Las Vegas

Summary

Versatile professional with expertise in quality management and teamwork, honed at McFadden-Dale Industrial Hardware. Achieved a 20% increase in sales through strategic merchandising and customer engagement. Proven ability to adapt quickly and solve problems, ensuring efficient operations and high customer satisfaction. Reliable and detail-oriented, committed to exceeding expectations in dynamic environments.

Professional clerk with robust experience and readiness for diverse responsibilities. Proven track record in providing exceptional service, managing tasks efficiently, and supporting team goals. Strong organizational skills, adaptability to changing demands, and reliability in delivering consistent results. Skilled in customer service, inventory management, and administrative tasks, with focus on teamwork and effective communication. Knowledgeable in many power tools, tools, and parts in various fields including steel, wood, and automotive.

Overview

17
17
years of professional experience

Work History

All Purpose Clerk

McFadden-Dale Industrial Hardware
04.2019 - Current
  • Supported special events within the store, helping create a memorable experience for customers.
  • Optimized project outcomes by adapting cutting techniques to accommodate varying pipe materials, such as steel, copper, or PVC.
  • Adapted quickly to new cutting technologies and methods as they were introduced into the workplace, maximizing productivity.
  • Assisted in training new employees on proper steel cutting procedures, equipment operation, and safety guidelines, fostering a knowledgeable workforce.
  • Helped maintain a clean workspace by disposing of scrap metal properly and keeping work areas free from debris.
  • Served as a reliable coworker by consistently arriving on time for shifts and maintaining open communication with management about scheduling needs or concerns.
  • Handled customer inquiries and complaints professionally, resolving issues promptly.
  • Collaborated with team members to achieve daily tasks and support overall store operations.
  • Contributed to increased sales by effectively stocking shelves and displaying merchandise.
  • Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
  • Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
  • Improved customer satisfaction by providing efficient and accurate service in various departments.
  • Processed customer transactions quickly, accurately, and with excellent customer service skills.
  • Strengthened relationships with vendors through timely order processing, clear communication, and prompt issue resolution when needed.
  • Maintained a clean and organized store environment for maximizing customer comfort and safety.
  • Exceeded productivity goals by prioritizing workloads effectively during peak hours of operation.
  • Enhanced store appearance through regular cleaning, organizing, and merchandising tasks.
  • Assisted in loss prevention efforts through vigilance and adherence to company policies.
  • Promoted a safe working environment by adhering to safety protocols throughout the store.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted with onboarding of new employees.
  • Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
  • Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
  • Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
  • Met or exceeded individual sales goals consistently, contributing to the overall success of the store.
  • Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 200 pounds.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Increased production efficiency by implementing precise steel cutting techniques and optimizing equipment usage.
  • Enhanced safety on job sites by adhering to proper cutting procedures and wearing appropriate personal protective equipment.

All Round General Laborer

Advanced Rail Energy Storage Inc.
09.2023 - 12.2023
  • Used laser to cut large sheets of stainless steel and aluminum.
  • Created designs specific to the engineers blueprints to create the project that was tasked.
  • Built the project out of stainless steel and aluminum sheets and cut and deburred as needed to create a smooth and perfect fit to put it all together.
  • Used all forms of power tools, grinders, cutters, large machinery to get the project done as directed by engineer.

CNA

Riverside Behavioral Healthcare Center
01.2015 - 08.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
  • Assisted in developing behavior modification plans that focused on promoting healthy coping mechanisms for patients with mental health challenges.
  • Conducted patient intake interviews, gathering vital information on medical history, current symptoms, and potential triggers for psychiatric episodes.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of psychiatric nursing assistance.
  • Assisted in the administration of psychiatric medications under the supervision of healthcare professionals, ensuring proper dosage and adherence to protocols.
  • Reduced the risk of self-harm or injury to patients by implementing appropriate safety measures and close monitoring.
  • Supported patients'' emotional well-being, providing compassionate listening and empathetic responses during difficult moments.
  • Documented patient progress meticulously in electronic medical records, maintaining accuracy and confidentiality as required by HIPAA regulations.
  • Demonstrated adaptability by adjusting quickly to changes in patient needs or staffing levels within a fast-paced clinical environment.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.

CNA

Community Care On Palm
02.2009 - 11.2015
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Delivered high-quality care to Alzheimer's and Dementia patients in hospital facility.

Education

High School Diploma -

Buena Vista High School
Corona, CA

No Degree - Nursing

Riverside City College
Riverside, CA

No Degree - Certified Nurse Assistant

Best American Healthcare University
Riverside, CA

Skills

  • Quality management
  • Prioritization
  • Point of sale operation
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Reliable and punctual
  • Organizational skills
  • Team collaboration
  • Creative thinking
  • Active listening

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

All Round General Laborer

Advanced Rail Energy Storage Inc.
09.2023 - 12.2023

All Purpose Clerk

McFadden-Dale Industrial Hardware
04.2019 - Current

CNA

Riverside Behavioral Healthcare Center
01.2015 - 08.2020

CNA

Community Care On Palm
02.2009 - 11.2015

High School Diploma -

Buena Vista High School

No Degree - Nursing

Riverside City College

No Degree - Certified Nurse Assistant

Best American Healthcare University

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