Martin Shaughnessy
Hamburg,NY
Summary
Proven leader and sales expert, consistently achieving top sales rankings at Raymour and Flanigan by mastering customer service and relationship development. Excelled in leading dynamic teams at Ashley Furniture Homestore, enhancing sales through innovative contests and training. Skilled in utilizing proven sales systems, ensured success in diverse environments.
I am someone who firmly believes that a team is only as good as the collective mindset of the organization. Buy in is important. I have always viewed myself as someone who attacks opportunity with enthusiasm, and my history of dedicating myself to coworkers helps with this. If we are to succeed it has to be together.
Overview
12
12
years of professional experience
Work History
Sales Associate
Raymour and Flanigan Furniture
08.2022 - Current
-Assist guests in their home furnishing experience. This includes designing spaces, product training for quality proposition and comparison.
-Train extensively on new products and styles to best educate consumers on their decisions
-Lead the buying process to maximize customers time and value of their money
-Be the best teammate and servant leader you can be to make the culture as excellent as it can be
Sales Supervisor
Ashley Furniture Homestore
08.2016 - 04.2021
-Lead my team as a servant leader. I always wanted to make sure I did everything they were asked to and more.
-Conduct weekly trainings. Whether on the sales process or product; I wanted to make sure my team had continuing meaningful education
-Handle Customer escalations as pleasantly and effective as possible
-Project bonuses and sales goals weekly, quarterly, and yearly
-Create contests to invoke competition and fun in the workplace
Golf Technician
Dicks Sporting Goods Distribution Center
09.2012 - 09.2015
-Fit customers for golf clubs and assist in the shopping experience
-Provide valuable and long lasting customer service
-Fix existing golf clubs
Education
None - Business
Erie Community College
Buffalo, NYHigh School - General Literature
Saint Francis High School
Athol Springs, NY05.2011
Skills
-Leadership of a dynamic and changing team
-Maintain sales success regardless of environment
-Achieved Top 8 out of 65 sales back to back years at Raymour and Flanigan
-Meaningful Customer Service
-Relationship development
-Using proven sales systems and processes
Timeline
Sales Associate
Raymour and Flanigan Furniture
08.2022 - Current
Sales Supervisor
Ashley Furniture Homestore
08.2016 - 04.2021
Golf Technician
Dicks Sporting Goods Distribution Center
09.2012 - 09.2015
None - Business
Erie Community College
High School - General Literature
Saint Francis High School
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