Martin Snyder
Lubbock,TX
Summary
Results-driven Regional Account Manager/Territory Manager known for high productivity and efficient task completion. Specialized in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and problem-solving to achieve goals and exceed expectations. Ready to leverage these skills to contribute positively to team success and drive revenue growth.
Overview
14
14
years of professional experience
Work History
Regional Account Manager
James Hardie Building Products
West Texas
02.2023 - Current
- Maintain relationships with key influential identified customers in targeted geographies and defend our business with them
- Support of customers as they move to James Hardie products by eliminating barriers to conversion and creating a positive customer experience through all aspects of the transition
- Utilize CRM tools and drive informed decision that enable additional volume growth year over year
- Execute segmentation to evaluate and assess the market and lead all aspects of the customer sales process, while leveraging other resources to assist in solution development and implementation as necessary.
Branch Safety Champion
United Rentals Inc.
Lubbock, TX
01.2016 - 02.2023
- Assisted in the implementation of all occupational safety and health programs at the branch
- Fostered a culture at the branch where safe work practices are encouraged and recognized
- Inspected the branch regularly for safety or health hazards
- Maintained compliance with all governmental regulations and health safety environmental and sustainability procedures.
Outside Sales Representative
United Rentals Inc.
Lubbock, TX
11.2015 - 02.2023
- Increased sales and branch revenue
- Established new rental and sales accounts through cold calling and in-person visits
- Offered a full range of products and services, including other specialty product lines
- Educated customers about equipment through demonstration and training
- Coordinated with all branch departments to ensure customer satisfaction.
Sales Associate
United Rentals Inc.
Lubbock, TX
03.2015 - 11.2015
- Promoted to Sales Associate after proven success as an Inside Sales Rep and desire to advance
- Participated in a structured 6-month sales training program designed to develop the skills, knowledge, and experience necessary to move into the Outside Sales Representative role
- Established new rental and sales accounts in niche/fragmented markets through phone calls and in-person visits
- Called on lost or dormant accounts to generate business
- Contacted customers regarding outstanding and unpaid invoices to arrange payment
- Educated customers about equipment and services through demonstrations and training
- Negotiated prices on equipment rentals and sales in accordance with policies and procedures.
Inside Sales/Dispatcher
United Rentals Inc.
Lubbock, TX
02.2013 - 03.2015
- Established new rental and sales accounts by providing exceptional customer service to call-in and walk-in customers
- Processed rental quotations, reservations, contracts, and invoices in compliance with company policies
- Maintained a sufficiently stocked, presentable, and clean showroom
- Ensured customer satisfaction with all inside and outside branch staff
- Coordinated and tracked daily equipment pick-ups and returns with the branch dispatcher
- Coordinated transportation demands for equipment under normal and emergency situations
- Performed record-keeping on all purchase orders and warranties on trucks, trailers, and branch equipment
- Arranged for all emergency field repairs
- Oversaw the loading and unloading of all equipment and supplies in a safe manner.
Inside Sales
Tundra Restaurant Supply
Boulder, CO
08.2011 - 12.2012
- Exceeded monthly sales goals
- Provided 'Above and Beyond' customer service
- Reviewed customer purchase orders for correct pricing, discounts, terms, and conditions
- Handled customer requests for sales order status
- Presented company products and services to prospective customers that best suited their needs
- Delivered outstanding service, exceeded expectations, and built long-term loyalty
- Researched competitive shipping prices with numerous delivery services
- Handled a large volume of inbound calls in a call center environment.
Buyer/Warehouse Manager
Longhorn Recycling
San Antonio, TX
01.2011 - 05.2011
- Managed a 20,000 square foot warehouse with 6 bays and 4 forklifts
- Developed, evaluated, and managed supplier relationships to accomplish material cost, availability, and inventory goals
- Monitored and tracked competitors and analyzed global and commodities markets to set up pricing and anticipate buying and selling metals
- Graded, priced, and identified metals as well as negotiated purchasing terms with customers
- Quoted prices on scrap metal based on contracts to fill, market price, volume being offered, and competitor's prices.
Education
Bachelor of Arts and Sciences in Geography- Minor in History -
Texas Tech University
Lubbock, TX12.2010
Skills
- Proficient in MS Word
- Excel and Power Point
- Proven sales ability
- Manager and team builder
- Quick study and high achiever
- Excellent oral and written communication skills
- Strategic thinker and problem solver
- Strong team builder and skillful negotiator
- Proficient in customer relationship management (CRM) tools
- Knowledgeable in occupational safety and health programs
- Experienced in establishing new accounts through cold calling and in-person visits
- Skilled in educating customers about through demonstration and training
- Proficient in negotiation and coordination with cross functional departments for customer satisfaction
- Exceptional customer service skills
- Knowledgeable in reviewing customer purchase orders and handling sales order status requests
References
Available upon request
Timeline
Regional Account Manager
James Hardie Building Products
02.2023 - Current
Branch Safety Champion
United Rentals Inc.
01.2016 - 02.2023
Outside Sales Representative
United Rentals Inc.
11.2015 - 02.2023
Sales Associate
United Rentals Inc.
03.2015 - 11.2015
Inside Sales/Dispatcher
United Rentals Inc.
02.2013 - 03.2015
Inside Sales
Tundra Restaurant Supply
08.2011 - 12.2012
Buyer/Warehouse Manager
Longhorn Recycling
01.2011 - 05.2011
Bachelor of Arts and Sciences in Geography- Minor in History -
Texas Tech University