Martin Tanihana
Amazon Flex
Grass Valley,CA
Summary
Dynamic Dispatcher with proven expertise at Roseville Joint Union High School District, adept at optimizing transportation schedules and enhancing operational efficiency. Skilled in route planning and active listening, I successfully implemented process improvements that significantly boosted response times, ensuring exceptional service delivery and student satisfaction.
Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.
Overview
2
2
years of professional experience
Work History
Dispatcher
Roseville Joint Union High School District
06.2018 - 09.2020
- Coordinated daily transportation schedules for students, ensuring timely and efficient routing.
- Monitored real-time communication systems to maintain operational efficiency and address issues promptly.
- Assisted in training new dispatch team members on established protocols and procedures for optimal service delivery.
- Implemented process improvements to enhance response times and overall dispatch effectiveness.
Education
No Degree -
Sacramento City College
Sacramento, CASkills
School Bus Driver
Customer service
Active listening
Route planning
Map reading
Adjusting routes
Delivery support
Additional Information
School Bus Driver for 12 years prior to becoming Dispatcher.
Timeline
Dispatcher
Roseville Joint Union High School District
06.2018 - 09.2020
No Degree -
Sacramento City College