Martin Taveras
St Louis,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Also have highly developed technical, and customer relations skills.
Overview
31
31
years of professional experience
Work History
Meat Wrapper
Costco Wholesale Corp
04.2023 - Current
- Weighed, wrapped and labeled meat products for sale to grocery customers.
- Replenished cases through shifts to maintain consistent sales.
- Assisted customers with selecting types and cuts of meat by answering questions and offering recommendations.
- Kept shelves and display cases organized, products fronted and expired items removed.
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Minimized spoilage by using first-in-first-out stock management processes.
- Protected consumers by consistently following food handling and safety guidelines.
- Upheld department presentation standards with regular cleaning.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Wrapped meat produce to maintain quality, freshness and condition.
- Stocked, rotated and priced merchandise to meet store standards.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Packaged and labeled meat items in preparation for sale to customers.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
Auto Damage Supervisor
GEICO
09.1992 - 11.2022
- Recruited, interviewed, and recommended new hires.
- Built talented teams of 5 claims auto damage adjusters dedicated to timely and compliant resolutions.
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Monitored individual performance, and shared feedback with each team member on a daily basis.
- Negotiated disputed bills or invoices totaling up to $35,000, achieving successful resolution.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Determined proper course of action for claims processing.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
- Gathered sensitive information to update customer profiles and help with appeals process.
- Complied with established internal controls and policies.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Education
Bachelor of Science - Business
Parks College of St Louis University
St Louis, MO07.1986
Skills
- Quality Assurance
- Equipment Operation
- Meat Preparation
- Meat Weighing and Labeling
- Meat Inspection
- Safety Practices
- Dexterity
- Sanitation Procedures
- Waste Reduction
- Efficient Precision
- Concentration
- Food Presentation
- Customer Service
- Hand-Eye Coordination
- Safe Food Handling
- Machinery Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Meat Wrapper
Costco Wholesale Corp
04.2023 - Current
Auto Damage Supervisor
GEICO
09.1992 - 11.2022
Bachelor of Science - Business
Parks College of St Louis University
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