Martin Tozer

• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Supervised various locations, enforcing high-quality standards of operation. Each location having 2 or 3 managers and anywhere from 20-40 hourly employees
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Oversaw the Dakotas, Boise, and Washington East markets, Supported three regional managers on all things Channel including Drive Thru Catering, Delivery, and e-commerce operations
• -Supported all three markets in developing and rolling out Bakery of the Future for Panera Bread
• Actively worked with the Panera Corporate Food Cost Team to identify any opportunities with our regional systems and how they integrate with the new bakery operations
• Coached GMs/OPs in training and developing Channel Specialists and Catering Leads across all three markets
• Roll included leading monthly online meetings, in-person café visits, bi-weekly online meetings with each individual CS, and in person classes taught in café

• Company Overview: Union Gap, WA #1878
• Hired before the Café was built and was involved in helping oversee the building being completed, hiring, and training a full staff
• Responsible for all overseeing all aspects of café operations
• Oversaw all the hiring, training, coaching, and development of a staff of40
• Hired the current OP and AGM at café opening 9 years ago and they are still in position today

• Company Overview: Renton, WA
• Communicate, execute, and report, as necessary, to facilitate attainment of monthly, quarterly, and annual plans for beer, wine, and spirit suppliers
• Tasked with informing and educating the sales staff of the various network partners to advance Click Wholesale’s brands and culture; increase overall sales performance and brand familiarity
• This role included one on one training as well as giving group presentations of up to two dozen sales professionals

• Company Overview: Snoqualmie, WA
• -Oversaw the expansion of the Taproom facility from45 seats to a total of120 seats: retail sales increased80%
• -Negotiated all contracts for the brewery including multi-year hop, grain, foodservice, merchant services, and more
• Assisted in recruiting, hiring and training of team members.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Company Overview: Ellensburg, WA

• Hired and trained a sales team professionals
• Coordinated sales strategies with all suppliers and disseminated the information to all sales employees of the company to ensure the company was compliant with the suppliers plans
• Created a wholesale beer distribution component of the business, including bringing on new suppliers, establishing pricing, and launching the program with retailers
• The portfolio development added $250,000 in annual sales revenue with a gross wholesale margin of 30% to the business

• Company Overview: Yakima, WA
• Received and analyzed sales and marketing programs from national suppliers, ensure that the information is disseminated to the sales staff and implemented in retail outlets
• Oversaw geographical expansion of the company’s territory, hired, and trained sales professional, and developed the strategy to bring on new customers to ensure the expansion was profitable
• The territory expansion added $200,000 in revenues the first full year with a combined wholesale margin of28%
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Increased sales revenue by developing and implementing effective sales strategies.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.