MARTIN VALENCIA
San Diego,CA
Summary
Implementation and operations leader with 8+ years of experience owning end-to-end onboarding and execution of domestic and international freight, forwarding, and multimodal logistics solutions. Proven ability to act as the central project owner between Sales, Operations, IT, Finance, and external stakeholders, translating customer requirements into executable operational, systems, and compliance-ready solutions. Known for serving as the "air traffic controller" for complex implementations-driving readiness, resolving risks proactively, and ensuring seamless handoffs that deliver strong customer experience and long-term operational success.
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Senior Logistics & Supply Chain Operations Manager
United States Marine Corps
02.2018 - Current
- Owned end-to-end implementation and operational readiness for new domestic and international logistics programs exceeding $100M in annual transportation value.
- Acted as the central point of contact between internal stakeholders and external partners, ensuring clarity of ownership, timelines, and deliverables prior to go-live.
- Translated complex customer and mission requirements into actionable implementation plans, defining workflows, documentation standards, risk mitigation actions, and readiness criteria.
- Led onboarding and execution of international forwarding solutions, coordinating across customs authorities, trade compliance, documentation teams, and multi-country stakeholders.
- Facilitated cross-functional discussions to challenge assumptions, resolve issues proactively, and ensure alignment before launch.
- Partnered with leadership on post-implementation reviews, analyzing performance, cost, service levels, and customer experience.
- Drove corrective actions when post-launch performance indicated misalignment, improving reliability and scalability of operations.
- Led and mentored 15+ logistics and operations professionals, driving accountability and execution excellence.
- Global Air & Multimodal Transportation Lead
Senior Logistics & Supply Chain Operations Manager
United States Marine Corps
- Senior logistics leader responsible for global transportation, freight forwarding, and supply chain operations in high-accountability, time-sensitive environments.
- Led implementation and execution of new logistics programs, ensuring seamless transition from planning to operations.
- Coordinated international forwarding activities across air, sea, and ground, partnering with customs authorities, foreign governments, and commercial carriers.
- Ensured full compliance with U.S. and international trade regulations, import/export controls, valuation, and documentation standards.
- Trusted with mission-critical, high-value operations while maintaining zero compliance deficiencies.
- Global Transportation & Implementation Leadership
Education
Bachelor of Arts - Logistics And Supply Chain Management
American Public University
01.2022 - 01.2026
Citrus Hills
Perris, CASkills
- End-to-End Implementation Management
- Sales-to-Operations Handoff
- International Freight Forwarding (Air, Sea, Ground)
- Customer Onboarding & Readiness
- Cross-Functional Project Leadership
- Trade Compliance & Customs Coordination
- Process Mapping & Operational Design
- Risk Identification & Issue Resolution
- Stakeholder & Client Management
- KPI Tracking & Post-Implementation Review
- Transportation Management Systems (TMS)
- EDI / API Integration Support (Operational Readiness)
Languages
- Spanish
- English
- Spanish
Systems And Tools
- Transportation Management Systems (TMS)
- ERP Platforms (SAP / Navision-aligned)
- KPI Dashboards & Reporting
- Trade Compliance & Documentation Systems
- Microsoft Office & Collaboration Platforms
Military Service
United States Marine Corps, Senior Logistics & Supply Chain Operations Manager, Senior logistics leader responsible for global transportation, freight forwarding, and supply chain operations in high-accountability, time-sensitive environments., Led implementation and execution of new logistics programs, ensuring seamless transition from planning to operations., Coordinated international forwarding activities across air, sea, and ground, partnering with customs authorities, foreign governments, and commercial carriers., Ensured full compliance with U.S. and international trade regulations, import/export controls, valuation, and documentation standards., Trusted with mission-critical, high-value operations while maintaining zero compliance deficiencies.
Timeline
Bachelor of Arts - Logistics And Supply Chain Management
American Public University
01.2022 - 01.2026
Senior Logistics & Supply Chain Operations Manager
United States Marine Corps
02.2018 - Current
Senior Logistics & Supply Chain Operations Manager
United States Marine Corps
Citrus Hills