Versatile and results-oriented professional with a proven track record at Curaleaf, enhancing team productivity and customer satisfaction through exceptional service and efficient project management. Skilled in complex problem-solving and attention to detail, adept at leading teams and streamlining processes to reduce waste and improve inventory management.
Overview
11
11
years of professional experience
Work History
Post Harvest Associate
Curaleaf
11.2023 - 09.2024
My position included having a very detailed eye to spot imperfections in our product. Paying close attention to detail to make sure everything is running properly and accounted for while processing a natural herb. Not to mention working very closely with others while getting the job done in a respectful and timely manner. Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Machine Operator
Spaulding Composites
06.2021 - 10.2023
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
I also know how to read work orders and directions and have a little experience reading blueprints.
Maintenance/Housekeeping Supervisor
Pilot Flying J Travel Center
12.2013 - 05.2021
Conducted regular room inspections to verify compliance with housekeeping standards.
Placed orders for housekeeping supplies and guest toiletries.
Communicated repair needs to maintenance staff.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Trained and mentored all new personnel to maximize quality of service and performance.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Completed schedules, shift reports, and other business documentation.
Coordinated household cleaning service operations and managed client relations.
Education
Bachelor of Science - Healthcare Management
Salem University
Salem, WV
09-2024
GED -
San Bernardino Adult School
San Bernardino, CA
06-2006
Skills
Customer Service
Time Management
Attention to Detail
Computer Skills
Leadership Qualities
Workplace Safety
Decision-Making
Complex Problem-Solving
Timeline
Post Harvest Associate
Curaleaf
11.2023 - 09.2024
Machine Operator
Spaulding Composites
06.2021 - 10.2023
Maintenance/Housekeeping Supervisor
Pilot Flying J Travel Center
12.2013 - 05.2021
Bachelor of Science - Healthcare Management
Salem University
GED -
San Bernardino Adult School
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