Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Martin Vega

Director Of Operations
Damascus,MD

Summary

I am a Navy Veteran with a Culinary Chef background who has transitioned to community trash amenities very successfully.


“Your most unhappy customer is your greatest source of learning” -Bill Gates

Overview

29
29
years of professional experience
1
1
Certification

Work History

Director of Operations

Valet Living
Damascus, United States
04.2017 - Current
  • Oversee 288 communities and provide direct lead, support, motivate and develop direction for up to 10-20 District Managers within several assigned markets within DE, DC, MD, VA and PA area
  • Recruiting, training and development of all District Managers and Subject Matter Experts (SMEs) in assigned territory.
  • Regional Safety SME
  • Fleet truck coordinator monitor company vehicle conditions, including fuel and maintenance schedules.
  • Evaluate, analyze, and interpret performance data and metrics including budget management.
  • Partner with Sales Team for open opportunities with new client base within region to maintain and expand new sales opportunities.
  • Assist both Sales and Ops team with complaint resolution and client retention efforts with adherence to policies and procedures.
  • Conduct spot checks based on service, budget or safety concerns.
  • Manage adoption, implementation, tracking, and completion of assigned regional projects, other duties and ad-hoc projects as assigned.

Senior District Manger

Health Care Service Corporation
Alexandria , VA
10.2012 - 06.2016
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.

Food Service Director

HCR ManorCare Corporate
Gaithersburg, MD
06.2006 - 09.2012
  • Developed strategies to improve food service levels for busy facility handling over 3K meals each day.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Assistant Director of F.S - Sidewell Friends

ARAMARK, Higher Education
Bethesda, MD
05.2000 - 11.2003
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed strategies to improve food service levels for busy facility handling 1500 meals each day.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Worked with qualified chef to diversify menu with new offerings.
  • Motivated staff to perform at peak efficiency and quality.

Facility Director - Iceland

Fleet Reserve Association Branch 255
Keflavik , Iceland
10.1995 - 04.2000
  • Controlled inventory according to needs and budget requirements.
  • Applied safety knowledge, codes understanding and project management skills to complete tasks quickly and with minimal down time.
  • Pushed contractors and vendors to complete projects within specified timelines.

Education

Associate of Arts - Professional Catering Management Program

Culinary Institute of America (CIA)
Hyatt’s Park, NY
09.2001

Associate of Science - Food Service Intern

Council of Ed. Bureau of Naval Personal
Washington, DC
06.1994

Associate of Arts - Culinary Arts

Culinary Management School
San Diego, CA -
10.1992

Skills

  • Administrative Management
  • Mathematical Calculation and Reasoning
  • Business Leadership
  • Focus and Follow-Through
  • Department Oversight
  • Records Organization and Management
  • Policy Development and Enforcement
  • Operations Oversight
  • Motivational Leadership
  • Budgetary Reviews
  • Quarterly Reviews

Accomplishments

  • Current employer I have since been promoted 2x within the last 5 years.
  • Implemented a composting pilot program in the DC market which has been successful and and added value to the community.
  • District Manger of the Year 2019 - 2020
  • Mentored - Rookie (2) RDO 2018 of the year, Lead Service Valet (2) of the year 2019 - 2020
  • Assisted in developments of SOP(s) in Safety, Recruiting and Market Profile.

Languages

Spanish
Professional Working

Certification

  • ServSafe Manager Certified - 1999 - present
  • ServSafe Instructor Certified - 2014 - present

Timeline

Director of Operations

Valet Living
04.2017 - Current

Senior District Manger

Health Care Service Corporation
10.2012 - 06.2016

Food Service Director

HCR ManorCare Corporate
06.2006 - 09.2012

Assistant Director of F.S - Sidewell Friends

ARAMARK, Higher Education
05.2000 - 11.2003

Facility Director - Iceland

Fleet Reserve Association Branch 255
10.1995 - 04.2000

Associate of Arts - Professional Catering Management Program

Culinary Institute of America (CIA)

Associate of Science - Food Service Intern

Council of Ed. Bureau of Naval Personal

Associate of Arts - Culinary Arts

Culinary Management School

Similar Profiles

CREATE PROFILE
Martin VegaDirector Of Operations