MARTIN VELASQUEZ
Buford,GA
Summary
I am a passionate and results-oriented professional with over 30 years of experience in sales. My focus is on understanding customer needs and providing solutions that add value for both them and the company. I have demonstrated strong skills in lead generation, building solid business relationships, and effectively closing sales.
My ability to communicate clearly and persuasively, combined with my passion for customer service, has allowed me to build a solid portfolio of satisfied clients throughout my career. I am committed to service excellence and always strive to exceed customer expectations.
Additionally, I have experience working in collaborative teams and adapting to dynamic and challenging environments. My track record includes consistently achieving sales goals and surpassing established quotas, and I am confident that I can contribute to the growth and success of the company.
Overview
20
20
years of professional experience
Work History
Driver
Lyft - Uber | Atlanta, GA
Atlanta, GA
05.2017 - Current
- Demonstrated professional conduct with clients and families do deliver outstanding customer service
- Drove clients to events and programs according to activity schedule.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
- Logged deliveries, including drop-off times and any special conditions.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Transported clients from residences to different locations.
Delivery Driver
Amazon
Atlanta, GA
01.2018 - 10.2019
- Operated delivery vehicles 4 days per week, averaging 100 miles on road and 200 customers served.
- Directed efficient product loading and checked load balance to prevent on-the-road incidents.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded and unloaded 1 trailers each day.
- Went 4 days per week operating motor vehicles without accident.
- Successfully avoided time delivery delays by carefully planning best routes with GPS.
Fulfillment Associate
Amazon
Jefferson, GA
11.2017 - 01.2018
- Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- I work on the line selecting and scanning packages for their different destinations.
- Earned reputation for good attendance and hard work.
- Filled orders according to defined standards using standard picking system.
- Accepted, processed and quickly filled orders.
Assistant Manager
Ole Mexican Foods
NORCROSS, GA
07.2016 - 07.2017
- Communicated regularly with customers to gain insights into their needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
- Established processes for monitoring customer satisfaction levels.
- Used filing systems to improve document management and organization.
Senior Financial Consultant
Santander Bank
Bogota, DC
05.2012 - 04.2016
- Provided strategic advice to clients on capital structure optimization and debt financing options.
- Created comprehensive reports outlining investment opportunities for senior management review.
- Reviewed existing portfolio holdings to determine suitable exit strategies based on current market conditions.
- Assessed risk associated with various investments and provided recommendations for mitigating those risks.
- Managed high-performing team with focus on financial analysis and pricing and cost analysis.
- Generated monthly sales forecasts, analyzed actuals versus forecasts and implemented measures to increase forecast accuracy.
- Built annual sales financial plan in coordination with other sales and marketing managers.
Financial Sales Representative
Citibank
Bogota, DC
03.2004 - 05.2012
- Created detailed reports outlining sales activity and forecasting future sales trends.
- Reviewed portfolios regularly to recommend changes based on market conditions.
- Maintained a database of current and prospective customers' information.
- Provided technical assistance during customer onboarding processes.
- Developed relationships with existing clients by providing ongoing support and advice.
- Organized promotional events to generate new leads and build brand awareness.
- Established key performance indicators for tracking sales progress against targets.
- Assisted customers with inquiries related to their accounts or investments.
- Negotiated agreements with clients on pricing, terms, and conditions of sale.
- Monitored changes in the economy that could affect the demand for financial services.
Education
Business Administration - Administration
Fundación Universitaria San Martín | Bogota - Colo
Bogota12-2000
High School Diploma -
Institute Johan Kepler
Bogota11-1991
Skills
- Appointment Scheduling
- Materials Transport
- DOT Compliance
- Equipment Operation
- Portfolio Management
- Capital Raising
- Advising on investments
- Customer Segmentation
- Revenue Growth
- Competitive Analysis
- Client Relationship Management
- Profitability Optimization
References
References available upon request.
Timeline
Delivery Driver
Amazon
01.2018 - 10.2019
Fulfillment Associate
Amazon
11.2017 - 01.2018
Driver
Lyft - Uber | Atlanta, GA
05.2017 - Current
Assistant Manager
Ole Mexican Foods
07.2016 - 07.2017
Senior Financial Consultant
Santander Bank
05.2012 - 04.2016
Financial Sales Representative
Citibank
03.2004 - 05.2012
Business Administration - Administration
Fundación Universitaria San Martín | Bogota - Colo
High School Diploma -
Institute Johan Kepler
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