Martin X. Noah
Akron,NY
Summary
Experienced leader with strong background in proving employee relations support to management in a high volume environment. Known for collaborative approach in partnering with operations in order to achieve excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Employee Experience Manager
Extra Space Storage
07.2023 - Current
- Took HR lead in integrating 2,500 employees into the company via a merger, increasing employee head count by 50%.
- Delivers HR support to 3 of the company’s top performing Divisions supporting approximately 900 employees, including 2 of the regions with the highest engagement scores in the company.
- Promptly responds to both manager and employee inquiries , including conducting fact finding investigations.
Senior Human Resources Generalist
Life Storage, Inc.
07.2022 - 07.2023
- Provided employee relation support to 2 of the company’s 5 operational regions totaling approximately 1,000 employees.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Employee Relations Specialist IV
Continental Service Group, Cheektowaga, New York
04.2021 - 07.2022
- Supervises team that includes Leaves Administrator and Employee Relations Specialist.
- Develops and administers specialized trainings to all company employees.
Employee Relations Specialist III
Continental Service Group, Cheektowaga, New York
04.2018 - 04.2021
- Appointed company lead investigator for all 3 offices.
- Assisted in implementing new flexible scheduling program that reduced involuntary attendance terminations by over 50%.
Employee Relations Specialist II
Continental Service Group, Cheektowaga, New York
04.2016 - 04.2018
- Assisted in developing HR Strategy as well as Implementation and Administration of policies.
- Contributed to decreasing turnover for nonexempt staff by 50% through introducing efficient scheduling, simplifying annual performance review process and improving manager training.
Employee Relations Specialist I
Continental Service Group, Cheektowaga, New York
06.2015 - 04.2016
- Investigates any incidents in alignment with company policy and recommends appropriate remedial action, in a timely manner.
- Completes, reviews and administers discipline up to and including terminations.
Employee Relations Consultant
HSBC Bank North America through SUPERIOR STAFFING SERVICES, Buffalo, New York
04.2013 - 12.2014
- Provide consultative Employee Relations support to business units and employees to include; problem solving diverse employee relations issues, ensuring effective resolution to concerns with policies and governmental regulations
- Engage in employee relations functions such as dispute resolution, discipline, consulting, educating, and performance management
- Responsible for reviewing and distributing all Employee Relations cases to U.S. based Employee Relations Consultants.
- Assisted with the review and revision of existing company policies and practices, which included disability leave, FMLA and the return to work process.
Employee Relations Consultant
HSBC Bank North America through SUPERIOR STAFFING SERVICES, Buffalo, New York
04.2013 - 12.2014
- Provide consultative Employee Relations support to business units and employees to include; problem solving diverse employee relations issues, ensuring effective resolution to concerns with policies and governmental regulations
- Engage in employee relations functions such as dispute resolution, discipline, consulting, educating, and performance management supporting up to 2000 employees.
- Responsible for reviewing and distributing all Employee Relations cases to U.S. based Employee Relations Consultants.
- Assisted with the review and revision of existing company policies and practices, which included disability leave, FMLA and the return to work process.
Corporate Employee Relations Specialist
NCO Financial Systems, Inc., Getzville, NY
11.2009 - 07.2012
- Day-to-day contact with employees and managers - communicate and interpret company policies and procedures as well as federal, provincial and state laws and regulations to management and employees
- Partnered with local human resources and management contacts to conduct investigations and to respond to employee complaints by following department guidelines
Corporate Workers Compensation & Safety Specialist
NCO Financial Systems, Inc., Getzville, NY
01.2008 - 04.2009
- Main point of contact with employees, managers and insurance companies regarding work place injuries and safety concerns.
- Analyze loss trends, developed and implemented policies to prevent future claims.
Education
Bachelor of Arts - Secondary Education
Canisius College
Buffalo, NYSkills
- Workday, Peoplesoft, HRIS, ADP, SAP, MS Office (Word, Excel, Access, Powerpoint, Outlook)
Certification
- PHR certification - November 2015 – March 2019
- Dale Carnegie Skills for Success Course – Completed November 2016
- Completed Crucial Conversations Training
Timeline
Employee Experience Manager
Extra Space Storage
07.2023 - Current
Senior Human Resources Generalist
Life Storage, Inc.
07.2022 - 07.2023
Employee Relations Specialist IV
Continental Service Group, Cheektowaga, New York
04.2021 - 07.2022
Employee Relations Specialist III
Continental Service Group, Cheektowaga, New York
04.2018 - 04.2021
Employee Relations Specialist II
Continental Service Group, Cheektowaga, New York
04.2016 - 04.2018
Employee Relations Specialist I
Continental Service Group, Cheektowaga, New York
06.2015 - 04.2016
Employee Relations Consultant
HSBC Bank North America through SUPERIOR STAFFING SERVICES, Buffalo, New York
04.2013 - 12.2014
Employee Relations Consultant
HSBC Bank North America through SUPERIOR STAFFING SERVICES, Buffalo, New York
04.2013 - 12.2014
Corporate Employee Relations Specialist
NCO Financial Systems, Inc., Getzville, NY
11.2009 - 07.2012
Corporate Workers Compensation & Safety Specialist
NCO Financial Systems, Inc., Getzville, NY
01.2008 - 04.2009
Bachelor of Arts - Secondary Education
Canisius College
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