Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Martin Zilberman

Hollywood ,Florida

Summary

Results-driven professional with a proven track record of generating over $400K in revenue collectively within the SMB and nonprofit sectors. Eager to apply entrepreneurial, big-picture mindset to strategic operational role in finance, healthcare, or cybersecurity industries. 8+ years of experience in B2B sales and account management. Excels in streamlining processes and refining sales strategies. Innovative approach to identifying and solving sales challenges. Leveraging professional experience and degree in Industrial Psychology to identify opportunities from all angles and craft solutions that enhance sales efficiency and higher sales performance. Transitioning from individual contributor to focus on operational excellence and sustainable growth for high-performing sales teams.

Overview

8
8
years of professional experience

Work History

Senior Account Executive

HATCH
08.2022 - 06.2024
  • Managed a portfolio of 120+ client accounts, maintaining regular touchpoints and providing strategic account management to support client needs.
  • Developed and implemented account strategies tailored to client goals, ensuring alignment with overall business objectives.
  • Conducted comprehensive sales processes, including lead prospecting, discovery calls, product demonstrations, and contract negotiations.
  • Built and maintained strong relationships across cross-functional teams to enhance client retention and satisfaction.
  • Provided training and mentorship for new Account Executives, supporting their development in sales skills and account management practices.

Account Operations Manager

Anchora
12.2021 - 07.2022
  • Acted as the primary liaison between clients and internal teams, ensuring clear communication and effective project coordination.
  • Directed talent acquisition strategies to align recruitment efforts with client needs and organizational goals.
  • Managed service delivery teams, overseeing timelines, resources, and execution across multiple client engagements.
  • Led recruitment efforts to identify and place top-tier professionals in roles that met specific client requirements.
  • Analyzed team reports for accuracy and alignment, ensuring all client objectives and project standards were consistently met.

Sales Executive

MPower
08.2020 - 06.2021
  • Led B2B outside sales efforts for alternative energy solutions in the NYC and NJ regions, managing client interactions and outreach.
  • Built and maintained strong client relationships, guiding customers through the sales process to foster trust and rapport.
  • Managed sales pipelines to identify, qualify, and nurture leads effectively.
    Ensured compliance with regulatory standards by reviewing and aligning contract terms.
  • Addressed and resolved customer inquiries and complaints, prioritizing high satisfaction and retention.

Account Executive

YELP
02.2016 - 05.2017
  • Conducted B2B sales for advertising products, managing accounts to meet monthly quotas and client needs.
  • Performed prospecting and lead qualification within Salesforce, maintaining an organized pipeline and accurate data records.
  • Engaged in high-volume outreach, consistently making daily calls and holding extended conversations to maximize client engagement.
  • Built strong relationships with business owners, understanding their needs and recommending tailored advertising solutions.
  • Oversaw all aspects of the sales process, from initial contact to deal closure, ensuring a seamless client experience.

Education

Master's of Art in Industrial Psychology -

Touro University Worldwide
Remote
04.2023

Associate Degree Jewish Ethics & Talmudic Law - undefined

Machon Yaakov
Jerusalem, Israel
06.2019

BA Psychology -

Brooklyn College
Brooklyn, New York
01.2014

Skills

1 Sales Process Optimization

  • Workflow Design: Streamlining workflows to reduce inefficiencies, ensuring that sales teams spend more time on high-impact activities rather than repetitive tasks
  • Pipeline Management: Monitoring and refining the sales pipeline to maintain a consistent flow of qualified leads, which is essential for predictable revenue generation and strategic resource allocation

2 Data Management and Analysis

  • CRM Management: Maintaining data quality in CRM systems to ensure that sales insights are accurate and actionable, supporting informed decision-making across the organization
  • Sales Analytics: Using data to identify sales trends and forecast revenue, enabling strategic adjustments that improve sales effectiveness and alignment with business goals

3 Cross-Functional Collaboration

  • Sales and Marketing Alignment: Collaborating closely with marketing teams to synchronize campaigns with sales strategies, ensuring cohesive messaging and improved lead conversion rates
  • Product Knowledge Sharing: Working with product teams to keep sales representatives updated on new features and product changes, helping them convey the product’s value effectively to clients

4 Forecasting and Reporting

  • Revenue Forecasting: Leveraging historical data and market insights to create accurate sales forecasts, which guide strategic decisions and budget allocation for the sales department
  • KPI Tracking: Regularly monitoring key performance indicators to measure and motivate sales team performance, identifying areas for improvement and recognizing achievements

5 Training and Onboarding

  • Sales Training Programs: Developing or coordinating ongoing training to build reps' skills in sales techniques and tools, fostering a knowledgeable and effective sales force
  • Onboarding New Hires: Providing structured onboarding for new sales team members to quickly integrate them into systems and processes, ensuring their transition into becoming productive team contributors faster

Accomplishments

  • Surpassed monthly revenue targets by consistently achieving 15-20% above goal, driving $100K MRR within 12 months by managing a portfolio of 120+ client accounts.
  • Developed targeted account strategies, successfully closing 68% of identified opportunities, which contributed to a 95% client retention rate and increased long-term partnerships.
  • Negotiated key contracts, expanding the client base by 40% and generating a 25% increase in new business opportunities, showcasing a strategic approach to growth and client acquisition.
  • Executed full-cycle sales processes with a focus on high conversion rates, efficiently handling lead prospecting, discovery calls, tailored product demos, and final contract negotiations.
  • Elevated team productivity by training and mentoring new Account Executives, leading to faster onboarding times and measurable performance improvements across the team.
  • Enhanced client satisfaction by 30% through talent acquisition strategies that strategically aligned skilled professionals with client needs, improving service delivery quality.
  • Ensured seamless communication and project fulfillment by serving as the primary client liaison, reducing potential misalignments and increasing overall project success rates.
  • Directed service delivery teams to meet project milestones consistently, achieving 100% on-time delivery across multiple engagements and reinforcing client trust in deliverables.
  • Led recruitment initiatives that matched top-tier professionals with client specifications, resulting in optimal client satisfaction and stronger project outcomes.
  • Increased qualified leads by 35% within six months by implementing effective pipeline management techniques that improved lead quality and conversion potential.
  • Strengthened client relationships by guiding them through the sales journey, building trust, and increasing overall satisfaction and client retention.
  • Ensured regulatory compliance in all contracts, reducing risk and aligning client agreements with industry standards, further bolstering client confidence.
  • Consistently exceeded revenue goals in alternative energy sales, reaching 20% above targets by leveraging targeted strategies in NYC and NJ.
  • Exceeded $250,000 in revenue by closing deals averaging $10,000, demonstrating consistency in meeting and surpassing revenue expectations month over month.
  • Rapidly promoted to Account Executive by achieving $200,000 in annual revenue within the first year, reflecting strong performance and commitment.
  • Achieved a 90% sales rate on advertisement products against a $20,000 monthly quota, maintaining a high sales volume while meeting quality standards.
  • Maintained high engagement by consistently exceeding daily call volume with 80+ calls and over 2.5 hours of talk time, driving client interactions and fostering deeper relationships.
  • Managed Salesforce pipeline effectively, identifying and qualifying potential business owners to ensure accurate data tracking and support strategic follow-ups.

Timeline

Senior Account Executive

HATCH
08.2022 - 06.2024

Account Operations Manager

Anchora
12.2021 - 07.2022

Sales Executive

MPower
08.2020 - 06.2021

Account Executive

YELP
02.2016 - 05.2017

Associate Degree Jewish Ethics & Talmudic Law - undefined

Machon Yaakov

Master's of Art in Industrial Psychology -

Touro University Worldwide

BA Psychology -

Brooklyn College
Martin Zilberman