Hi, I’m
Martina Acuna
Phoenix,AZ
Summary
10+ years’ experience in customer service, office support, clerical, data entry and managing customer accounts.
Strong work ethics, committed, professionalism, dependable, flexible, trustworthy, and detailed
Maintained security and confidentiality, well-organized, goal-oriented, and team-oriented Work well in a busy office, prioritizing tasks to meet deadlines,
Overview
30
years of professional experience
Work History
Maximums Federal
CSR1 Bilingual
10.2022 - Current
Job overview
- Processed eligibility and benefits verification and authorization requests.
- Maintained high standards of customer service by building relationships with clients.
Dun & Bradstreet
Expert Certified Credit Advisor
06.2012 - 12.2019
Arizona Mail Order
SLPO, Debt Collector, Administrator Assistant
07.1993 - 09.2010
Job overview
- Performed routine clerical tasks by scanning, filing and copying documents.
- Worked with customer to create debt repayment plan based on current financial condition.
Education
New Horizons Learning CenterTucson, AZ
Business Soft Skills- Certificate
07.2022
Brookline CollegeTucson, Arizona
Associate of Arts from Business
05.2012
Skills
- Active Listening
- Bilingual/ fluent Spanish
- Customer Service
- Computer Proficiency
Timeline
CSR1 Bilingual
Maximums Federal
10.2022 - Current
Expert Certified Credit Advisor
Dun & Bradstreet
06.2012 - 12.2019
SLPO, Debt Collector, Administrator Assistant
Arizona Mail Order
07.1993 - 09.2010
New Horizons Learning Center
Business Soft Skills- Certificate
Brookline College
Associate of Arts from Business
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