Martina Bartosh
North Riverside,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Dental Office Receptionist
Advancements In Dental Care
Brookfield, IL
08.1996 - 06.2008
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Education
GED -
High School
Lviv, UkraineMedical And Dental Assistant Program -
Professional Career Development Institute
Atlanta, GASkills
- Excellent Communication
- Decision Making
- Telephone Etiquette
- Customer Service
- Active Listening
- Multitasking Abilities
- Appointment Scheduling
- Financial Plan Options
- Understanding of Confidentiality Laws
- Insurance Billing
- Payment Processing
- Positive Attitude
- Attention to Detail
- Resourcefulness
- Billing Procedures
- Time Management
- Professionalism
- Confidentiality
- Patient Scheduling
- Organizational Skills
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Full Professional
Polish
Elementary
Timeline
Dental Office Receptionist
Advancements In Dental Care
08.1996 - 06.2008
GED -
High School
Medical And Dental Assistant Program -
Professional Career Development Institute