Martina Bautista
Carson,CA
Summary
Driven by a passion for excellence, I honed my troubleshooting and team collaboration skills at Coffee House at Malibu/Velia Rodriguez. My proactive approach to preventive maintenance and customer service significantly enhanced equipment performance and satisfaction levels. I excel in fostering productive relationships and implementing cost-saving measures, showcasing my attention to detail and ability to thrive under pressure.
Overview
12
12
years of professional experience
Work History
Técnico
Coffee House at Malibu/Velia Rodriguez
Tijuana
10.2012 - 04.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Addressed routine equipment maintenance according to established schedule.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Tracked and recorded parts and labor costs related to each service call.
- Drafted preventive maintenance schedule to support equipment longevity.
- Worked with diverse types of weather and ground conditions.
- Checked, repaired and repacked survival equipment to meet specifications.
- Wrote and revised maintenance procedures.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
3ro Preparatoria - General Studies
Instituto Kino
San Luis, CO06.1992
3ro Secundaria - General Studies
Instituto Kino
San Luis, CO06.1989
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Troubleshooting
- Quality Control
- Preventive Maintenance
- Documentation And Reporting
- Work Planning and Prioritization
- Customer interaction
- Routine Inspections
- Extensive Organizational Skills
- Product Inspections
- Performance Improvement
- Issue Resolution
- Document Preparation
- Information tracking
- Operation Monitoring
- Customer rapport
- Issue Analysis
- Instrument Calibration
- Staff education and training
- Schematic reading
- Project Management
- Production Assistance
- Risk Mitigation
- Inventory Oversight
- Innovation Skills
- User Training
- Manufacturing Processes
- Environmental Compliance
- Program Support
- Cost Control
- Following safety practices
- Equipment Troubleshooting
- Customer Relations
- Inventory Management
- Safety Management
- Worksite preparation
Timeline
Técnico
Coffee House at Malibu/Velia Rodriguez
10.2012 - 04.2024
3ro Preparatoria - General Studies
Instituto Kino
3ro Secundaria - General Studies
Instituto Kino