Martina Cruz
Hollywood
Summary
Adept Medical Assistant with a proven track record at Pediatric Associates Hollywood, where I enhanced patient satisfaction through compassionate care and efficient medical support. Skilled in HIPAA compliance and bilingual communication (Spanish and English), I excelled in clinical documentation and patient education, significantly contributing to a safer, patient-centered environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pediatric Associates Hollywood
08.2020 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
Education
No Degree - Nursing ADN
Galen College of Nursing
Miami Fl 03-2026
No Degree - Medical Assistant
Florida Career College
Pembroke Pines, FL06-2020
High School Diploma -
Hollywood Hills High School
Hollywood, FL06-2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- Clinical documentation
- Immunization administration
- Maintaining confidentiality
- Sterilization techniques
- Fluent in [languages] Spanish and english
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Pediatric Associates Hollywood
08.2020 - 09.2023
No Degree - Nursing ADN
Galen College of Nursing
No Degree - Medical Assistant
Florida Career College
High School Diploma -
Hollywood Hills High School
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