Martina Kretzmann
Delano,MN
Summary
Dynamic PCT Preceptor at Fresenius Medical Care Holdings Inc., skilled in clinical instruction and healthcare regulations. Excelled in enhancing PCT competencies, achieving a notable improvement in patient documentation accuracy. Expert in teaching strategies and quality improvement, demonstrating strong leadership and a commitment to excellence in healthcare.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PCT Preceptor
Fresenius Medical Care Holdings Inc.
Maple Grove, Minnesota
02.2020 - Current
- Provided guidance to PCTs on how to accurately document patient information into the medical record system.
- Conducted performance evaluations of PCTs, providing constructive feedback and addressing areas of improvement.
- Demonstrated effective communication strategies when interacting with patients, families, and staff members.
- Served as a resource for PCTs by responding to questions about policies and procedures related to patient care.
- Instructed PCTs on the importance of maintaining accurate records regarding medication administration, treatments, laboratory results.
- Encouraged ongoing development in knowledge and skills among PCTs through educational activities like journal clubs or online courses.
- Promoted an environment that supports ethical practices in accordance with hospital standards.
- Trained PCTs on proper infection control techniques such as hand hygiene or personal protective equipment use.
- Coordinated with other preceptors and department leaders to align PCT training with organizational goals.
Production Worker
Trophies By Linda
Maple Grove, Minnesota
04.2011 - 05.2023
- Made trophies and awards to order.
- Handled cash.
- Answered phones.
- Operated the diamond engraver.
- I took orders for awards and trophies.
- Assisted in designing awards.
Shift Leader
Caribou Coffee
Monticel, Minnesota
02.2019 - 03.2020
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Educated customers about offerings, promotions and pricing to boost sales.
Case Aide
Minka Inc.
Maple Grove, Minnesota
06.2018 - 02.2019
- Provided administrative support to case managers, including filing and organizing documents.
- Assisted clients with filling out forms and applications related to their cases.
- Gathered information from clients regarding their financial status and living arrangements.
- Maintained accurate records of client interactions in the agency database system.
Direct Support Professional
Residential Services, Inc.
Princeton, Minnesota
03.2017 - 03.2018
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Maintained clean and well-organized environment for client happiness and safety.
- Tracked and reported clients' progress based on observations and conversations.
Food Team Member
Target
Maple Grove, Minnesota
05.2013 - 03.2017
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Received and stocked incoming produce shipments.
- Organized displays of fresh fruits and vegetables in the store.
- Rotated produce items to ensure freshness.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Informed customers about various types of produce available.
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Adhered to health and safety standards while preparing food.
Education
GED -
Osseo Sr. High School
Minneapolis, MN06-2011
Some College (No Degree) - Nursing
North Hennepin Community College
Minneapolis, MNSkills
- Teaching strategies
- Quality improvement
- Clinical instruction
- Healthcare regulations
- Clinical supervision
- Student evaluation
- BLS certified
- First Aid
- Basic Emergency services
Affiliations
- Recreational Skiing
- Local Volleyball
- Volunteer with my childrens' classrooms
Certification
- BLS
- First Aid
Timeline
PCT Preceptor
Fresenius Medical Care Holdings Inc.
02.2020 - Current
Shift Leader
Caribou Coffee
02.2019 - 03.2020
Case Aide
Minka Inc.
06.2018 - 02.2019
Direct Support Professional
Residential Services, Inc.
03.2017 - 03.2018
Food Team Member
Target
05.2013 - 03.2017
Production Worker
Trophies By Linda
04.2011 - 05.2023
GED -
Osseo Sr. High School
Some College (No Degree) - Nursing
North Hennepin Community College
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