Martina Lopez
Avondale ,AZ
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Tolleson Union High School District
Tolleson , AZ
04.2015 - Current
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Facilitated communication between different departments within the organization.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded to customer issues to provide immediate resolution and improve retention.
- Compiled data from various sources into organized reports for review by management team.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Dental Assistant Trainer
ReachOut Healthcare America
Phoenix , AZ
02.2012 - 03.2015
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sterilized instruments according to established guidelines and protocols.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Took digital X-rays of teeth using radiographic equipment.
- Educated patients on proper oral hygiene techniques and habits.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ10-2022
Skills
- Calendar Management
- Appointment Scheduling
- Memo preparation
- Workflow Optimization
- Document Control
- Office Administration
- Meeting planning
- Quality Assurance
- Information Security
- File Organization
- Highly organized
- Strong Problem Solver
- Office Management
- Customer Relations
- Microsoft
- Spanish Fluency
- Strong interpersonal skills
- Documentation And Reporting
- Multi-Task Management
Accomplishments
- Deans list Grand Canyon University
- Honors 3.6 GPA
Timeline
Administrative Assistant
Tolleson Union High School District
04.2015 - Current
Dental Assistant Trainer
ReachOut Healthcare America
02.2012 - 03.2015
Bachelor of Science - Psychology
Grand Canyon University
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