Martina Madrid Sebring
Chief Operating Officer
Summary
Dynamic and results-oriented Chief Operating Officer driving performance improvements and leading strategic initiatives. Skilled manager of cross-departmental activities adept at effectively communicating organizational objectives. Develops and executes innovative strategies to stimulate growth and enhance service quality.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Chief Operating Officer
RYSE Creative Agency
San Diego, California
5 2023 - Current
- Developed and executed a five-year strategic plan, aligning long-term vision with actionable goals, driving sustained growth and competitive positioning.
- Led initiatives that increased revenue and operational efficiency, resulting in a 6.8% profitability boost.
- Directed cross-functional teams to optimize processes and enhance performance metrics.
- Implemented scalable systems, improving operational agility and expanding the client portfolio by 33% in 9 months.
Built and mentored high-performing teams, fostering a culture of continuous improvement.
Strategic Specialist
Springboard Collaborative
05.2023 - Current
- Led operations for a 120-person event, exceeding expectations for 90% of attendees
- Managed a 10-member team to successfully implement an HRIS for 200 employees
- Facilitated team meetings, ensuring effective communication and adherence to project timelines
- Partnered with project lead to align goals with organizational needs.
Managing Director, Strategy
Teach For America
08.2020 - 05.2023
- Contributed to strategic discussions with leadership to establish business objectives and KPIs across a 50-person team.
- Founded a project management office, implementing standardized practices across five teams.
- Executed a comprehensive training initiative, equipping cross-functional teams with advanced technical capabilities in Asana, Google Drive, and Box; fostered a culture of collaboration, resulting in an increase in team collaboration and productivity.
- Designed and executed a complex, cross-functional project to develop an internal communications system, integrating and streamlining communications from 15 teams to 5 key stakeholder groups, enhancing organizational efficiency and information flow.
Managing Director, Strategy & Operations
Teach For America
08.2016 - 08.2020
- Monitored key metrics and presented recommendations to the Vice President, leading to improved priorities and strategic alignment.
- Developed actionable strategies for a 10-member team by translating our long-term vision into clear, measurable goals, enhancing performance and alignment with organizational objectives.
- Designed and deployed the Experience Strategy Playbook, a comprehensive toolkit that provided staff with strategy and template resources for planning, executing, and closing out in-person and virtual experiences, empowering teams to make informed decisions at 15+ critical junctures, and optimizing event outcomes.
Director, Operations
Teach For America
08.2014 - 08.2016
- Collaborated with cross-functional teams to plan, manage, and deliver a high-impact program attended by 15,000 individuals; orchestrated logistics, secured sponsors, and exceeded attendee targets by 3%.
- Led the design and implementation of a highly efficient system for sourcing and managing on-the-ground support and volunteer mobilization processes; increased volunteer engagement by 20% and reduced response time through streamlined workflows.
- Optimized a $1 million event budget by conducting a detailed ROI analysis on various event components; resulting in a 15% decrease in event cost.
Manager, Operations
Teach For America
08.2013 - 08.2014
- Executed comprehensive work plans and coordinated logistics for six high-impact events, ensuring seamless delivery and exceptional attendee experience.
- Implemented a strategic vision for an event app, enhancing on-site logistics and leveraging technology to streamline operations and improve overall participant experiences.
- Managed a $1.5 million budget, ensuring financial targets were met through rigorous budgeting practices, sourcing competitive vendors, and negotiating contracts to ensure financial targets were consistently met.
Manager, Corps Events and Communication
Teach For America
New York, NY
08.2012 - 08.2013
- Planned and executed large-scale events for 700 participants, ensuring operational efficiency.
- Managed the 2012-13 New York regional AmeriCorps audit, achieving favorable results.
- Cultivated partnerships with three regional university partners to streamline teacher certification processes.
- Created The Corps Member Digest, engaging over 1,000 constituents with weekly updates.
Kindergarten & 4th Grade Teacher
Paramount School of Excellence
Indianapolis, Indiana
07.2010 - 07.2012
- Managed a full-day classroom of 24 students, delivering engaging lessons
- Designed hands-on activities to foster critical thinking and problem-solving
- Monitored student development, collaborating on tailored intervention strategies.
Program Assistant
Teach For America
New York, NY
08.2008 - 06.2010
- Managed calendar for Vice President, ensuring seamless coordination
- Supported six Managing Directors and 32 Program Directors to enhance efficiency
- Coordinated over 150 school visits, including high-profile events with Wendy Kopp, Founder of Teach For America, enhancing stakeholder engagement and program visibility.
Operations Coordinator
Teach For America
New York, NY
09.2007 - 07.2008
- Delivered exceptional customer service, managed complex travel arrangements, and streamlined communication processes for over 600 full-time and part-time employees across 29 regional offices.
- Strategically secured donated space at over 100 college campuses and corporate locations for four interview seasons, resulting in significant cost savings and expanded organizational reach.
- Partnered with the technology team under tight deadlines to redesign and optimize website content, reducing user engagement time and significantly improving the overall user experience.
Education
Masters of Arts in Teaching -
08.2010 - 07.2012
Bachelor of Science - Psychology
08.2003 - 07.2007
Minor: Organizational Leadership & Supervision
Skills
Strategic Planning and Execution
Operational Efficiency and Process Improvement
Leadership and Team Development
Financial Management and Budgeting
Project Management and Program Leadership
Risk Management and Compliance
Data-Driven Decision Making
Cross-Functional Collaboration
Change Management and Organizational Transformation
Business Development and Growth Strategies
Negotiation and Conflict Resolution
Performance Metrics and KPIs Analysis
Certification
Project Management & Leadership Certification, Cornell University
Timeline
Project Management & Leadership Certification, Cornell University
05-2023
Strategic Specialist - Springboard Collaborative
05.2023 - Current
Managing Director, Strategy - Teach For America
08.2020 - 05.2023
Managing Director, Strategy & Operations - Teach For America
08.2016 - 08.2020
Director, Operations - Teach For America
08.2014 - 08.2016
Manager, Operations - Teach For America
08.2013 - 08.2014
Manager, Corps Events and Communication - Teach For America
08.2012 - 08.2013
Marian University - Masters of Arts in Teaching,
08.2010 - 07.2012
Kindergarten & 4th Grade Teacher - Paramount School of Excellence
07.2010 - 07.2012
Program Assistant - Teach For America
08.2008 - 06.2010
Operations Coordinator - Teach For America
09.2007 - 07.2008
Purdue University - Bachelor of Science, Psychology
08.2003 - 07.2007
Chief Operating Officer - RYSE Creative Agency
5 2023 - Current