Martina Molina Andres
Troy,VA
Overview
5
5
years of professional experience
Work History
Ski Instructor
Wintergreen Resort
12.2018 - 03.2019
- Multitasking job.
- Within my responsibilities I answered phones to scheduled appointments with basic contact information and personal information as height, weight, and shoe size among others.
- This job also demanded to organize and assign lockers, and prepared ski and snowboard equipment.
- As ski instructor communication skills were fundamental to teach people of different ages and different ways to learn, but also to summarize and explain to parents the lesson and issues to improve, weaknesses and strengths in case of teaching children.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
Certified Ski Instructor
Wintergreen Resort
12.2019 - 03.2020
- Multitasking job.
- Within my responsibilities I answered phones to scheduled appointments with basic contact information and personal information as height, weight, and shoe size among others.
- This job also demanded to organize and assign lockers, and prepared ski and snowboard equipment.
- As ski instructor communication skills were fundamental to teach people of different ages and different ways to learn, but also to summarize and explain to parents the lesson and issues to improve, weaknesses and strengths in case of teaching children.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
Server/Bartender
El Mariachi Mexican Bar & Grill
11.2020 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Bartender
Ice House
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Science - Government and Foreign Affairs
UADE
Buenos Aires, Argentina11.2021
PSIA-AASI Level I Certification -
PSIA-AASI
Lakewood, CO02.2019
Mass Communication Summer Camp -
IONA College
New Rochelle, NY07.2016
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Server/Bartender
Ice House
03.2023 - Current
Server/Bartender
El Mariachi Mexican Bar & Grill
11.2020 - 09.2022
Certified Ski Instructor
Wintergreen Resort
12.2019 - 03.2020
Ski Instructor
Wintergreen Resort
12.2018 - 03.2019
Bachelor of Science - Government and Foreign Affairs
UADE
PSIA-AASI Level I Certification -
PSIA-AASI
Mass Communication Summer Camp -
IONA College