Martina O'Haver
Rockville,MD
Summary
Skilled Hospital Corpsman offering 5 years of military medical experience, as well as expertise in vaccinations, blood draws, and emergency care. Adept at vital signs monitoring and fostering teamwork, I leveraged my skills at the United States Navy to enhance patient care and medical readiness. My expertise in medical equipment operation and ability to collaborate effectively resulted in streamlined healthcare processes and improved patient outcomes, showcasing my commitment to excellence and adaptability in high-pressure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospital Corpsman Second Class
United States Navy, USN
12.2019 - 12.2024
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Managed immunization programs, ensuring all service members were up-to-date on required vaccinations for deployment readiness.
- Conducted thorough health assessments, diagnosing illnesses and developing appropriate treatment plans.
- Monitored patients'' vital signs during high-risk procedures, alerting doctors to any changes that may require immediate intervention.
- Developed streamlined systems for managing medical supply inventory levels based on usage trends.
- Educated patients on preventative health measures, promoting overall wellness within the community.
- Safeguarded sensitive medical information through diligent adherence to privacy regulations such as HIPAA guidelines.
- Implemented best practices for infection control throughout the hospital facility, reducing the spread of contagious diseases.
- Mentored junior Hospital Corpsmen, fostering professional growth and development within the ranks.
- Enhanced medical readiness by assisting in the training of personnel in various medical procedures and techniques.
- Streamlined administrative processes for more efficient patient recordkeeping and appointment scheduling.
- Evaluated new medical equipment for potential implementation into existing practices, enhancing patient care capabilities further .
- Ensured proper disposal of hazardous waste materials in accordance with environmental regulations.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Updated medical records in EMR system and double-checked data for accuracy.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
- Provided emotional support to patients and their families.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Administered medications through injections and IVs in compliance with physician orders.
- Performed basic laboratory tests and collected specimens for further analysis.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
- Assessed medical conditions of patients in pre-hospital settings.
- Collaborated with medical doctors and other healthcare professionals.
- Conducted patient intake and triage procedures.
- Performed medical tests and collected samples for laboratory analysis.
Front End Supervisor
Sam's Club
12.2018 - 11.2019
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Resolved escalated customer complaints with diplomacy and professionalism, maintaining strong relationships with clientele.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Participated in regular meetings with upper management to discuss front-end performance metrics.
- Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices.
- Increased employee retention by fostering a positive work environment and providing ongoing support to team members.
- Maintained transaction security by verifying payment cards against identification.
- Confirmed continual compliance with all applicable laws and regulations regarding store operations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Researched issues to obtain appropriate answers to customer inquiries.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Loan Setup Specialist
People's Home Equity
06.2015 - 12.2018
- · Loan file review of all loan documents for signatures, accuracy and compliance prior to submitting to underwriting.
- · Experience with Excel and Word.
- · Answered company phones for Customer Support.
- · Experience with Encompass LOS System.
- · Posted loan payments to loans.
- · Made bank deposits for the company.
- · Experience with AMB Accounting System
Education
No Degree - Nursing
Columbia State Community College
Columbia, TN08.2018
High School Diploma -
Centennial High School
Franklin, TN05.2014
Skills
- Basic Life Support
- Vital signs monitoring
- HIPAA Compliance
- Phlebotomy Techniques
- Advanced Life Support
- EKG Interpretation
- Medical record-keeping
- Medical Equipment Operation
- Medical Supply Management
- Pain Management Techniques
- Hospital Staff Support
- Physician support
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Certified in CPR/AED
- Medical equipment usage
- Team building
- Professionalism
- Goal Setting
- Medical Equipment Maintenance
Certification
- Licensed Nurses Assistant - April 28, 2023
Timeline
Hospital Corpsman Second Class
United States Navy, USN
12.2019 - 12.2024
Front End Supervisor
Sam's Club
12.2018 - 11.2019
Loan Setup Specialist
People's Home Equity
06.2015 - 12.2018
No Degree - Nursing
Columbia State Community College
High School Diploma -
Centennial High School