Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Languages
References
Timeline
Generic
MARTINE COOK

MARTINE COOK

Dorchester,MA

Summary

Dynamic Finance/Billing Specialist with a proven track record at Merchants Fleet, excelling in accounts receivable and client relationship management. Recognized for implementing process improvements that enhanced efficiency and accuracy. Adept at invoice processing and fostering team collaboration, ensuring timely payments and exceptional customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Finance/Billing Specialist

Merchants Fleet Maintenance Administration
Hooksett, NH
06.2023 - 10.2024
  • Processed vendor invoices promptly to maintain cash flow efficiency.
  • Expedited resolution of billing errors and adjustments to ensure accuracy.
  • Generated periodic reports summarizing account balances and collection activities.
  • Performed additional duties as assigned by management team.
  • Monitored accounts receivable activity to ensure timely payment of invoices.
  • Investigated incorrect billings and processed refunds as necessary.
  • Resolved discrepancies between customers' remittances and invoices received.
  • Provided support to other departments within the organization as needed.

Originations Specialist

Merchants Fleet
Hooksett, NH
09.2018 - 06.2023
  • Ensured commencement of leases in compliance with client contracts and agreements.
  • Contributed to record growth and capital through meticulous attention to detail.
  • Implemented process improvements to increase efficiency and reduce costs.
  • Coordinated with other departments to ensure efficient workflow processes.

Billing Coordinator

MG+M Law Firm
Boston, MA
11.2017 - 09.2018
  • Creating & implementing policy and procedures for workflow efficiency.
  • Create & set rates for new clients or attorneys using expert rates.
  • Maintained up-to-date knowledge of all applicable laws related to billing activities.
  • Worked closely with accounting department staff members to ensure accuracy of invoicing data entered into the system.

Education

Pharmacy Technician -

Lincoln Technical Institute
Medford, MA
05.2006

High School Diploma -

Plantation High School
Plantation, FL
06.1998

Skills

  • Microsoft Office
  • Excellent communication
  • Team collaboration
  • Process payments
  • Business operations support
  • Accounts receivable expertise
  • Patient account management
  • Client relationship management
  • Customer engagement
  • Month-end closing procedures
  • Data entry proficiency
  • HIPAA compliance
  • Invoice generation
  • Verbal and written communication
  • Attention to detail
  • Customer service
  • Data entry accuracy
  • Accounts receivable
  • Invoice processing
  • Billing adjustments

Hobbies and Interests

  • Hiking
  • Singing
  • Attending my son's sporting events

Certification

  • Board Certified Pharmacy Technician

Languages

Haitian-Creole
Limited

References

References available upon request.

Timeline

Finance/Billing Specialist

Merchants Fleet Maintenance Administration
06.2023 - 10.2024

Originations Specialist

Merchants Fleet
09.2018 - 06.2023

Billing Coordinator

MG+M Law Firm
11.2017 - 09.2018

Pharmacy Technician -

Lincoln Technical Institute

High School Diploma -

Plantation High School

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