Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martine Doreus

North Miami,FL

Summary

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.

Social Services professional with strong dedication to supporting individuals and communities. Skilled in case management, client assessment, and resource coordination. Known for effective teamwork, adaptability, and results-driven approach. Valued for empathy, active listening, and problem-solving abilities.

Overview

19
19
years of professional experience

Work History

Social Services Assistant

North Dade Nursing Rehab Center
12.2023 - Current
  • Developed educational materials on various social issues to inform both clients and the broader community about available resources.
  • Conducted thorough assessments of client needs, connecting them with appropriate resources and support networks.
  • Contributed to program evaluations by tracking client outcomes and providing feedback on areas for improvement.
  • Organized outreach events to raise awareness about social service programs and connect individuals with necessary resources.
  • Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and selfsufficiency.
  • Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
  • Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery.
  • Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
  • Participated in ongoing training opportunities, staying current on best practices within the field of social services.
  • Developed and delivered training sessions for volunteers, increasing their understanding of the social services sector and equipping them to better support clients.
  • Supported the professional development of team members by sharing knowledge, experience, and insights into effective practice within the field of social services assistance.
  • Provided social work services, individual, and family therapy and referrals.
  • Monitored and evaluated impact of social services on community.
  • Provided support to social service clients in navigating available resources.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Facilitated communication between clients and other service providers.

Medical Assistant

New Health Community Centers
11.2022 - Current
  • Scheduled appointments and referrals for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and asked medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Conducted insurance verifications.

Mental Health Technical

Jogan Healthcare Agency
02.2022 - 11.2022
  • Monitored patients' physical and emotional well-being and report unusual behavior and physical ailments to medical staff.
  • Developed and taught strategies to promote client wellness and independence.
  • Encouraged patients to develop work skills and to participate in social, recreational and other therapeutic activities that enhanced interpersonal skills and developed social relationships.
  • Escorted patients to medical appointments.
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
  • Restrained violent, potentially violent and suicidal patients by verbal and physical means as required.

Medical Assistant

Amavita Heart and Vascular Health
08.2021 - 02.2022
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.

Activity Coordinator

Pinecrest Rehabilitation Center
11.2006 - 08.2021
  • Communicated with customers to convey information about events or activities.
  • Supported activity leaders and external providers to deliver structured activities.
  • Scheduled and coordinated events and activities.
  • Managed individual budgeted activities expenditures to minimize operational costs.
  • Researched ideas for programs and activities, utilizing participants’ suggestions and feedback to align with delivery objectives.
  • Collaborated with clinical support staff and care professionals to establish team-based, patient-centered care approach.
  • Monitored progress of participants to track measurable data for plan of care goals.
  • Paid attention to the emotional and behavioral health of patients during special activities.
  • Created unique themes fun and educational activities for patients between 30 and 50 years old.

Education

Medical Assistant -

Technical Career Institute
Miami, FL
06.2000

High School Diploma - undefined

Miami Jackson Senior High School
Miami, FL
06.1999

Skills

  • Patient Assessments
  • Patients Referrals
  • Taking Vital Signs
  • Blood Drawing
  • Communicating with Patient and Families
  • Recreational Activity Planning
  • Performing EKG, CPR
  • Appointment Setting
  • Excellent Customer Service Skills
  • Charting and Clinical Documentation
  • Organize and Stocking Rooms
  • Medical Record Request
  • Client assessment
  • Motivational interviewing
  • Behavioral assessment
  • Progress documentation
  • Abuse and neglect investigation
  • Teamwork and collaboration
  • Problem-solving
  • Verbal and written communication
  • Relationship building
  • Microsoft office
  • Client needs assessments

Timeline

Social Services Assistant

North Dade Nursing Rehab Center
12.2023 - Current

Medical Assistant

New Health Community Centers
11.2022 - Current

Mental Health Technical

Jogan Healthcare Agency
02.2022 - 11.2022

Medical Assistant

Amavita Heart and Vascular Health
08.2021 - 02.2022

Activity Coordinator

Pinecrest Rehabilitation Center
11.2006 - 08.2021

High School Diploma - undefined

Miami Jackson Senior High School

Medical Assistant -

Technical Career Institute

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