MARTINE EDMUND

• Manage, and oversee the agency's internship program offered three times a year (Winter, Spring, Summer), ensuring alignment with organizational priorities and compliance with agency guidelines.
• Develop, update, and implement internship program policies, procedures, and best practices.
• Lead recruitment, onboarding, interviewing and offboarding processes for interns, coordinating with HR and program partners.

Program Development and Execution

• Design and deliver professional development programming for interns, including orientation sessions, resume/cover letter workshops, and career readiness seminars.
• Curate speaker series and coordinate with internal and external stakeholders to expose interns to career pathways and agency functions.
• Develop and monitor internship program schedules, ensuring placement quality, productivity, and positive intern experience.
• Serve as primary liaison between interns, supervisors and executive leadership, addressing concerns and facilitating solutions.
• Draft and distribute program announcements, updates, and communications to staff and leadership.
• Represent the program at agency-wide events.
• Maintain internship program records, program evaluations, and performance assessments.
• Collect and analyze feedback to refine programming.
• Support agency-wide career development initiatives, including staff mentorship programs and professional development workshops.
• Assist with planning and execution of special events, such as heritage committee activities, recognition ceremonies, and cultural programming.
• Provide logistical and administrative support to ensure smooth delivery of initiatives and events.

• Support the Deputy Commissioner and Chief of Staff in project initiatives, planning, development, and deliverables.
• Attend meetings with and on behalf of the Chief of Staff, assist staff with crafting agendas, presentations, post-meeting debriefs and follow-ups.
• Coordinate cross-divisional and agency-wide events providing important community services such as NYC Voter registration, multicultural diversity events, health and wellness forums, and annual employee recognition events.
• Planned and initiated voter registration drives and tabling sessions, in addition to, conceptualize and create resources such as informational one-pagers about current ballot issues and candidates in addition to facilitating youth partnerships with internal and external partners.
• Develop and implement curriculum regarding voting, local government, and civic action as part of a city-wide voter registration campaign; support workshops and trainings for youth about civic engagement and voter registration.
• Managed the Mayor's office Siebel 311 Enterprise Correspondence for the Division, delivering responses to constituents complaints, inquires, and request for government information and non-emergency services.
• Responsible for coordinating summer program activities, interviewing and hiring prospective interns, coordinating placement of students with unit programs.
• Manage the day to day of the executive office including calendar management, respond to emails, direct messages for managers, and other correspondence to facilitate communication and enhance operational processes.

• Provide administrative and strategic support to the Office of the Deputy Commissioner and executive team and serve as liaison between a variety of stakeholders, including agency leadership, cross-divisional partners, and representatives from city agencies, establishing relationships, to ensure priorities /initiatives are actualized and implemented.
• Manage all phases in qualifying and hiring for the Summer College Internship Program within the division. Work with supervisors to create program job descriptions; manage different platforms and mediums to advertise the program including social media, college/career fairs and community based organizations. Coordinated with staff for equipment and location set up.
• Collaborate with HR and supervisors to schedule virtual, in-person meetings and implement new employee orientations.
• Implement recruitment strategies to target and hire candidates via youth centered programs and industry associations.
• Worked closely with executive leadership to maintain optimum levels of communication to effectively and efficiently complete tasks.
• Develop a virtual Leadership Lab and Library Project where all levels of staff are engaged in sharing their knowledge, skills, perspectives via opportunities to present at various forums within the Division.
• Serve as primary personnel liaison for the division. Coordinate with program units in submitting Personnel Action Request forms in order to meet the division's hiring goals resulting in sufficient support for divisional programs within our youth detention centers, youth residential services and children and family services.
• Provide financial operations support to the Chief Operating Office to ensure accurate delivery of budgetary objectives specific to budget modifications, financial justifications, operational changes, and budgetary discrepancies.
• Created a comprehensive tracker to track personnel services, financial justifications, budget coding, and budgetary discrepancies.
• Review, verify, and ensure accuracy of employee transactions relating to title changes, civil service appointments, salary adjustments, justifications, and work sites for oversight approval.
• Co- coordinated policy development for high quality internship initiatives and facilitated job training and skill development workshops.
• Responsible for the daily report out of confirmed COVID-19 positive staff to facilities management and lease enforcement for appropriate sanitization and notification to building management.

• Recruited to provide administrative support for Designing a Strong and Healthy New York program at The New York Academy of Medicine.
• Co-orchestrated offsite annual health policy conference with budgets of $25K for 200 attendees.
• Managed and tracked expense budgets and ensure proper adherence to budget lines.
• Coordinated domestic travel arrangements, including booking airfare, hotel, and transportation.
• Maintained social media sites, effectively driving traffic to social media pages.
• Facilitated production of conference fliers, electronic newsletters, mass-email marketing campaigns, and other promotional media.
• Coded and prepared consultant invoices and routed contracts for appropriate signatures.

• Provided full executive level administrative support to the NYC DOHMH Commissioner and department.
• Managed and maintained schedules and calendars to optimize the Commissioner's productivity and enhanced work flow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.
• Supervised support staff and ensured production targets were met.
• Collaborated with DOHMH Deputy Commissioner's and various executive level staff and assistants to communicate updated procedures and practices pertaining to speaking engagements and complex meeting and travel arrangements.
• Arranged and organized schedules of special and promotional events; including luncheons and dinners, negotiated vendor, caterer and service provider contracts, as well as conducted site selection.
• Served as liaison between mayoral and city agencies to maintain effective communication amongst city and political officials, senior executives, board members, middle management and administrative staff.
• Reviewed, copy, edited letters prepared for commissioner's signature.

• Provided administrative support, secondary, to the Commissioner in executive assistant absence in areas of calendar management, travel arrangements and document preparation.
• Researched scientific journals and prepared background documents as necessary.
• Answered, screened, and directed incoming/outgoing telephone calls from various administrative departments, medical community, and other city agencies.
• Maintained office-filing system for all health –related requests and correspondence.
• Maintained and updated DOHMH listing of all temporary employees and other related documentation.
• Carried out general administrative duties such as greeting and assisting visitors, processing staff timesheets, filing, answering phones, copying and mailing documents.

• Committed to 1700 hours of full-time service with a national corps of volunteers with a focus on neighborhood- wide initiatives aimed at encouraging civic participation to improve safety, beautification and other quality of life issues.
• Piloted and coordinated two annual community health fairs that attracted over 3,000 residents and non-residents.
• Conducted ongoing community needs assessments; organize monthly community meetings; built and maintained strong relationships with community stakeholders including police precincts, city agencies and religious institutions.
• Provided resource referrals to residents and community groups including block and tenant associations.
• Provided administrative support and prepared general reports, log correspondence and verified information.
• Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.