Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martine Lapierre

Miramar,FL

Summary

Experienced healthcare professional with a strong background as both a Medical Assistant and Chiropractic Assistant. Adept at performing clinical tasks such as taking vital signs, assisting with medical procedures, and preparing patients for chiropractic adjustments. Skilled in managing patient records, scheduling appointments, and processing insurance claims. Known for providing compassionate patient care, maintaining a high level of organization, and supporting healthcare teams in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Chiropractic Office Assistant

Signature Touch Chiropractic
07.2024 - Current
  • Coordinated patient scheduling, check-in, check-out, and payments for billing.
  • Assist the chiropractor with patient care as needed, including setting up for procedures.
  • Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
  • Collaborated closely with chiropractic team members to ensure a seamless handoff during client appointments.
  • Delivered excellent customer service, addressing patient inquiries in person or over the phone with professionalism and empathy.
  • Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.

Medical Assistant/Receptionist

Family Medicine Primary Care
04.2023 - 01.2024
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Checked patient insurance, demographic and health history to keep information current.
  • Prepared patients for electrocardiograms, suture removal and dressing changes.
  • Completed and filed financial documentation for accounting purposes.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.

Chiropractic Office Assistant

Best Health Medical And Rehab
08.2021 - 11.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Assist the chiropractor with patient care as needed, including setting up for procedures.
  • Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
  • Collaborated closely with chiropractic team members to ensure a seamless handoff during client appointments.
  • Delivered excellent customer service, addressing patient inquiries in person or over the phone with professionalism and empathy.
  • Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.

Medical Assistant

Best Affordable Health Care Center
09.2017 - 04.2020
  • Taking medical histories
  • Scheduling appointments
  • Explaining treatment procedures to patients
  • Preparing patients for examinations
  • Assisting physician during examinations
  • Collecting and preparing laboratory specimens
  • Performing basic laboratory tests
  • Instructing patients about medication and special diets
  • Preparing and administering medications, including by intramuscular, intradermal and subcutaneous injections including vaccinations/immunizations, as directed by physician or other licensed provider
  • Performed clerical duties, such as word processing, data entry, answering phones and filing

Education

Some College - High School Diploma/ Medical Assisting

Florida Career College
Margate, FL
08.2017

Skills

  • CPR and First Aid Certified
  • CPR
  • EMR / EHR
  • ChiroTouch
  • Computer Literacy
  • HIPAA Compliance Training
  • Administering Injections
  • Patient interaction and support
  • Phlebotomy
  • Organizational and clerical skills
  • Communication
  • Multitasking
  • Empathy

Languages

French/Creole
Native or Bilingual

Timeline

Chiropractic Office Assistant

Signature Touch Chiropractic
07.2024 - Current

Medical Assistant/Receptionist

Family Medicine Primary Care
04.2023 - 01.2024

Chiropractic Office Assistant

Best Health Medical And Rehab
08.2021 - 11.2022

Medical Assistant

Best Affordable Health Care Center
09.2017 - 04.2020

Some College - High School Diploma/ Medical Assisting

Florida Career College
Martine Lapierre