Martinet Ncube
Washington
Summary
Professional with a proven track record of leading teams to achieve exceptional outcomes. Expertise in fostering collaboration, enhancing operational efficiency, and delivering measurable results through strategic planning and process improvement. Committed to cultivating a culture of accountability and excellence while demonstrating adaptability to meet evolving organizational demands. Recognized for the ability to inspire teams and drive initiatives that align with business objectives.
Overview
14
14
years of professional experience
Work History
Direct Support Person (Dsp)/Trained Medication Aide
American Health Care Services
11.2024 - Current
- Personal care assistance (bathing, dressing, eating, toileting, and hygiene); medication administration per prescribed guidelines; daily living skills training (cooking, cleaning, laundry, budgeting); community integration support (accompanying clients to appointments and activities); behavioral support and plan implementation; progress monitoring, documentation, and reporting; communication and collaboration with clients, families, and healthcare professionals; and client advocacy.
Home Health Aide (HHA)
Capital Care Home Care Inc
12.2022 - Current
- Responsibilities included: assisting with activities of daily living (ADLs), such as bathing, dressing, and grooming; providing personal hygiene support; aiding with meal preparation and feeding; performing light housekeeping tasks, including laundry and dishwashing; monitoring vital signs; ensuring safe client transfers; providing companionship and emotional support; managing medication reminders under supervision; coordinating transportation; and promptly reporting any changes in client condition to the healthcare team.
Staffing Coordinator
Capital Care Home Care Inc
01.2022 - 07.2024
- Responsibilities included: developing and implementing sustainable staffing strategies; assessing workforce needs and deploying appropriate staffing solutions; collaborating with recruitment agencies as needed; proactively addressing challenging-to-fill roles; participating in candidate screening and interviews; supporting new employee onboarding and performance evaluations; facilitating new hire orientation; developing and managing work schedules; assisting with payroll processing; identifying and tracking key performance indicators (KPIs) for staffing and recruitment; and preparing and presenting KPI reports to senior management.
Home Health Aide (HHA)
T&R Health Care Services
12.2024 - Current
- Responsibilities encompassed assistance with activities of daily living (ADLs), including bathing, dressing, and grooming; provision of personal hygiene support and aid with meal preparation and feeding; performance of light housekeeping tasks such as laundry and dishwashing; monitoring of vital signs; safe client transfers; companionship and emotional support; medication reminder management under supervision; coordination of transportation; and prompt reporting of any changes in client condition to the healthcare team.
Fashion Designer (Founder)
Martinet Couture
01.2018 - 01.2022
- Responsibilities: Develops and implements innovative fashion designs, overseeing the entire process from prototype creation to final approval. Conducts trend and fabric sourcing, manages production with manufacturers, and provides expert wardrobe styling. Cultivates and maintains strong relationships with suppliers and contractors. Collaborates with pattern makers on prototype development and fitting.
Visual Merchandiser (Interior)
@HomeLivingspace (TFG)
04.2019 - 05.2020
- Key responsibilities included developing and implementing a creative visual merchandising strategy, designing engaging and impactful displays to guide customer flow throughout the store, and collaborating with vendors to source materials. All activities were aligned with the company's brand identity, product offerings, target market, and budget parameters.
Customer Service
@Homelivingspace(TFG)Breakwater V&A Water Front ,Cape Town ,South Africa
12.2015 - 01.2016
- Responsibilities encompassed point-of-sale operations, including cash handling and drawer reconciliation; customer service, encompassing engagement and needs assessment; attainment of sales targets; customer guidance and product demonstrations; sales maximization; comprehensive product knowledge; sales floor maintenance; presentation of promotional opportunities; and the application of cross-selling techniques to augment purchase value.
Customer Service
Entrepo (Home & Giftware Store), V&A Waterfront, Cape Town SouthAfrica.
12.2011 - 01.2015
- Responsibilities encompassed point-of-sale operations, including cash handling and drawer reconciliation; customer service, encompassing engagement and needs assessment; attainment of sales targets; customer guidance and product demonstrations; sales maximization; comprehensive product knowledge; sales floor maintenance; presentation of promotional opportunities; and the application of cross-selling techniques to optimize purchase value.
Customer Service
Audiolens (Camera Store), V&A Waterfront, Cape Town
06.2011 - 11.2013
- My responsibilities included point-of-sale operations, encompassing cash handling and drawer reconciliation; providing exceptional customer service through engagement and needs assessment; consistently achieving sales targets; guiding customers and conducting product demonstrations; maximizing sales; maintaining comprehensive product knowledge; ensuring sales floor maintenance; presenting promotional opportunities; and employing cross-selling techniques to enhance purchase value.
Education
National Diploma - Fashion & Design
Elizabeth Galloway Academy Of Fashion & Design
12.2018
High School Diploma - undefined
Vista High School (bo-kaap)
12.2013
Youth Leadership Program - undefined
Toastmasters International
03.2010
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Employee profile management software proficiency
- Advanced Microsoft Office skills
- Stress tolerance
- Negotiation
- Product knowledge
Languages
English
Awards
2019, Certificate of completion (@homelivingspace visual merchandiser training) Product knowledge homeware, 2017, Awarded the Best second-year fashion student by Brother machine SA, 2018, Awarded the best third-year self-expression by the fashion industry, Top 5 in the Source Africa young designer’s competition 2018
Timeline
Home Health Aide (HHA)
T&R Health Care Services
12.2024 - Current
Direct Support Person (Dsp)/Trained Medication Aide
American Health Care Services
11.2024 - Current
Home Health Aide (HHA)
Capital Care Home Care Inc
12.2022 - Current
Staffing Coordinator
Capital Care Home Care Inc
01.2022 - 07.2024
Visual Merchandiser (Interior)
@HomeLivingspace (TFG)
04.2019 - 05.2020
Fashion Designer (Founder)
Martinet Couture
01.2018 - 01.2022
Customer Service
@Homelivingspace(TFG)Breakwater V&A Water Front ,Cape Town ,South Africa
12.2015 - 01.2016
Customer Service
Entrepo (Home & Giftware Store), V&A Waterfront, Cape Town SouthAfrica.
12.2011 - 01.2015
Customer Service
Audiolens (Camera Store), V&A Waterfront, Cape Town
06.2011 - 11.2013
High School Diploma - undefined
Vista High School (bo-kaap)
Youth Leadership Program - undefined
Toastmasters International
National Diploma - Fashion & Design
Elizabeth Galloway Academy Of Fashion & Design
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