Martinez Lewis
Kansas City,MO
Summary
Versatile Technician specializing in diagnostics, repair and customer service. Focused on using extensive electronics knowledge to complete each job efficiently. Being successful at interpreting and applying electrical code rules, as well as electrical system configuration. Technician with expertise in electrical distribution and transmission systems installation. Employs knowledge of wiring diagrams and electrical-testing instruments. Seriously committed to adhering to safety procedures and completing top quality electrical installation projects. Experienced Electrical Installation Technician specializing in power line installation and repair. Offers expert knowledge of voltage meters and conduit benders. Work well with design and production teams to strengthen electrical machinery, controls and circuitry development plans. Experienced in real-world, on-site conditions and laboratory environments. Good organizational, analytical and documentation skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ROOF RUNNER TECHNICIAN/ELECTRIC MOTORS
BlueScope Buildings
Grandview, Mo.
10.2020 - Current
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Informed senior leadership of product development issues discovered via technical support calls with customers.
- Input customer service orders and tracked orders through to completion.
- Aided in development of customer acclimation plans for helping clients adjust to implementation of new products.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.
- Resolved record-breaking backlog of support tickets following major system malfunction.
- Implemented system security and data assurance software.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Used bolts, rivets, and screws to fasten parts.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Completed logs and job reports for completed and pending service calls at shift end.
- Disassembled and repaired damaged sections and fabricated replacements.
- Operated various diagnostic tools to determine repair plans.
- Adjusted production processes or equipment to improve overall quality and productivity.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Followed instructions regarding duties and assignments for facility and machinery maintenance.
- Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
- Completed assignments on-time and under budget.
Skilled Tradesman, Electrical
Aerotek
Overland Park, KS
03.2018 - 10.2020
- Completed small to medium repairs, remodeling and basic home improvement projects.
- Implemented vehicle structure expertise to effectively remove and replace damaged components.
- Oversaw inventory management of tools and supplies to keep necessary materials on hand and available for completion of projects.
- Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
- Re-sprayed damaged areas to match original finish, utilizing spray guns to paint small areas and spray booth to finish large surface areas.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Inspected electrical components to identify defects and hazards and make necessary adjustments.
- Operated presses to realign structural components with various levels of damage.
- Ran equipment on trial basis to ascertain performance levels.
- Applied hazard prevention procedures according to regulatory mandates and assessed electrical appliances and connections.
- Disassembled various types machinery and equipment to remove parts and make repairs.
- Fixed mechanical and diagnosed malfunctions while delivering superior service to customers.
- Sustained safety protocols while ensuring proper, cost-effective and safe handling usage of equipment and materials.
- Managed inventory, machines, tools, equipment and material controls to reduce project lags.
- Exceeded specific team goals and resolved issues while partnering with staff to share and implement service initiatives.
- Saved time while streamlining special build and disassembly projects through effective emergency resolution.
Machine Operator Technician/Operator
Milbank Manufacturing
Kansas City, MO
12.2015 - 02.2018
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Lubricated parts and performed minor maintenance to improve machine function.
- Documented daily production data and submitted accurate time logs to keep management up-to-date, using basic software.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Operated multiple fabricating machines, cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Monitored and observed production line to watch for pile-ups and jams.
- Operated forklift to place finished products on skids and transport to warehouse.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Guided products on conveyors to regulate flow through machines.
- Measured and inspected finished products for defects and compared to work instructions for accuracy.
- Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
- Removed and replaced worn machine accessories to keep products within desired tolerances.
- Read diagrams and work orders to coordinate machine schedule.
- Trained and monitored new employees to teach techniques and procedures.
- Promoted worksite safety by identifying and mitigating hazards.
- Loaded and set up equipment for daily machine operation.
- Adjusted guides and holding devices, reducing errors from potential misalignment or product movement.
Education
High School Diploma -
Southeast High School
Kansas City, MOSome College (No Degree) - Physical Fitness Technician
MCC-Penn Valley
Kansas City, MOSkills
- Data recording accuracy
- Positive client rapport
- Meter examination
- Equipment maintenance
- Proficient in Maintenance and Technology
- Safety procedures
- Conflict resolution
- Communication
- Maintenance & Repair
- Relationship building
- Training & Development
- Friendly, positive attitude
- MS Office
- People skills
- Data management
- Problem resolution
- Reliable and trustworthy
- Technical support
Certification
- Certified Personal Trainer (CPT)
- Certified Strength and Conditioning Specialist (CSCS)
Education and Training
other,other
Timeline
ROOF RUNNER TECHNICIAN/ELECTRIC MOTORS
BlueScope Buildings
10.2020 - Current
Skilled Tradesman, Electrical
Aerotek
03.2018 - 10.2020
Machine Operator Technician/Operator
Milbank Manufacturing
12.2015 - 02.2018
High School Diploma -
Southeast High School
Some College (No Degree) - Physical Fitness Technician
MCC-Penn Valley