Martinia Sterling
Darby,PA
Summary
Diligent Certified Phlebotomy Technician whom have accomplish easing patient anxieties and collecting blood on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Proficient in collecting blood specimens and processing for further analysis. Looking for an opportunity to apply my compassion toward people and my strong work ethic within the healthcare industry.
Overview
4
4
years of professional experience
Work History
Security Guard
Securitas
11.2022 - 06.2023
- Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors.
Security Guard
Allied Universal
07.2022 - 11.2022
- Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Manager
Popeye's
12.2020 - 06.2022
- Run commercial establishments and make sure high-quality food and drinks are delivered to customers
- Other responsibilities include promoting the restaurant, budgeting, recruiting and training staff, maximizing profits, taking disciplinary actions, and ensuring good customer service.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Nursing Assistance
Promedica
05.2021 - 02.2022
- Provide basic care and help patients with their daily activities such as eating, bathing, grooming and exercise
- Order transportation residents and clean treatment areas Communicating with other members of the residents healthcare team, update charts about the residents activities, health and potential concerns.
- Offered nursing station clerical and data-entry assistance to streamline operations.
Sales person
Finishline
06.2021 - 08.2021
- Welcome customers on arrival at a retailer
- Attend customers' inquiries about their purchases and help them make the right purchases
- Returns and refunds of goods such as shoes, clothes and accessories sold at the retailers.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Streamlined sales processes to reduce inefficiencies and improve overall productivity.
Manager
Wendy's
09.2019 - 12.2020
- Run commercial establishments and make sure high-quality food and drinks are delivered to customers
- My other responsibilities include promoting the restaurant, budgeting, recruiting and training staff, maximizing profits, taking disciplinary actions, and ensuring good customer service.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
Patient Care Technician -
Job Corps
Philadelphia, United StatesPhlebotomy Certification -
National Performance Specialists
08.2023
High School Diploma -
Penn Wood High
Philadelphia, United States06.2020
Skills
- Time management
- Customer Service
- Leadership
- Venipuncture
- Infection Control
- Sample Collection
- Interpersonal skill
- Customer Engagement
- Customer care
- Keen observer
- Reliability
- Work ethic
Awards
- Penn Wood High Math Award 2018-2019
- Penn Wood High Most Outstanding Spanish Student
- Penn Wood High Golden Soccer Boots
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Guard
Securitas
11.2022 - 06.2023
Security Guard
Allied Universal
07.2022 - 11.2022
Sales person
Finishline
06.2021 - 08.2021
Nursing Assistance
Promedica
05.2021 - 02.2022
Manager
Popeye's
12.2020 - 06.2022
Manager
Wendy's
09.2019 - 12.2020
Patient Care Technician -
Job Corps
Phlebotomy Certification -
National Performance Specialists
High School Diploma -
Penn Wood High