Martinique Haworth
Pasco,WA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Fund Development Coordinator
Sign Fracture Care International
Richland, WA
04.2022 - Current
- Secured in-kind donations from local businesses for event promotions or auction items, enhancing overall fundraising results without increasing expenses.
- Recruited trained, and supervised volunteers to support fundraising initiatives and events.
- Developed creative marketing materials to promote giving opportunities among targeted audiences.
- Maintained accurate donor records, ensuring timely acknowledgment of gifts and donations.
- Coordinated with communications team to share success stories demonstrating the impact of donor contributions on organizational programs and services.
- Planned special events such as galas or auctions to raise funds while promoting the organization''s mission within the community.
Office Manager
Mustang Signs
Kennewick, WA
10.2020 - 04.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
TRAVEL AGENT
AAA WA
01.2020 - Current
- Drive comprehensive research of destinations and activities, collaborate with preferred vendors to build individualized travel packages in accordance with client needs, book domestic and international travel, and precisely invoice and receive payment for sales
- Drove sales growth 20% over sales target achieving 120% in first month by leveraging extensive skills and knowledge of travel to understand and achieve clients travel needs and desires, educate and guide travelers, and promote and secure sales of travel packages for ocean and river cruises, guided land tours, and FIT travel.
MEMBER TRAVEL COUNSELOR
AAA WA
06.2018 - 12.2019
- Liaised with, advised and counseled travelers, ordered foreign currency, processed various sales transactions from travel store as well as International Driver’s Licenses, and constantly achieved member requests in timely fashion
- Optimized domestic travel experience of AAA members by assisting travelers with basic travel needs including car rentals and hotel reservations, and organizing maps, tour-books, turn by turn directions, and Trip Tick tailored to routed trips of members
- Increased new memberships, renewals, and upgrades by communicating with and educating members on benefits, and successfully securing sales of and processing new members.
FINANCIAL SERVICE SPECIALIST III
DSHS
03.2014 - 11.2015
- Oversaw sophisticated switchboard system and application process for four queued departments, and drove financial and project support efforts for new intakes including eligibility requirements for state and federal health, cash and food programs
- Served as integral member of All-Staff Committee establishing and planning staff meetings, local speakers, and fundraising events
- Secured over $5K in funding for local charity by co-directing Washington State Combined Fund Drive to organize and host silent auction of various items obtained from local businesses
- Boosted efficiency and effectiveness across call center environment by introducing effective LEAN concepts and process improvements
- Ensured integrity and compliance of data by disseminating sensitive information verification through multiple cross-functional teams and documentation for clients, and efficiently cross-matching information.
MANAGEMENT ASSISTANT
EAN Holdings LLC
09.2010 - 03.2014
- Provided oversight of accounts receivable, and managed profit and loss statement for multiple branches
- Maximized functionality and efficiency of branch fleet by overseeing and coordinating operations of over 300 vehicles, and devising schedules for maintenance, repairs and inspections
- Generated repeat business from esteemed clients by delivering stellar customer care and service in compliance with standards at all times, and continually further developing and enhancing relations
- Positioned branch to receive 95% satisfaction in survey responses which led to highest percentage for region by leading contract set up, overseeing financial arrangements and insurance protection, and continually striving for continued customer satisfaction
- Contributed to establishing high performing environment by participating in and advancing through organization’s Management Trainee Program in conjunction with Tri-Branded Company comprising Enterprise, Alamo and National Car Rental.
Education
BA in Public Relations -
Central WA University
01.2008
Skills
- Donor Relations
- Partnership Development
- Social Media Promotion
- Marketing Communications
- Customer Relationship Management
- Event Planning
Qualifications Summary
Meticulous minded, goal-driven professional, currently completing online payroll clerk program, and leveraging PR degree with minor in wine trade and tourism, and world of wine certification; ready to contribute to operational objectives and deliver immediate results as a QuickBooks Accountant.
Software
Microsoft Office: Word, Excel, Outlook, And Publisher
Adobe Creative Cloud: Indesign and Photoshop
SalesForce
Timeline
Fund Development Coordinator
Sign Fracture Care International
04.2022 - Current
Office Manager
Mustang Signs
10.2020 - 04.2022
TRAVEL AGENT
AAA WA
01.2020 - Current
MEMBER TRAVEL COUNSELOR
AAA WA
06.2018 - 12.2019
FINANCIAL SERVICE SPECIALIST III
DSHS
03.2014 - 11.2015
MANAGEMENT ASSISTANT
EAN Holdings LLC
09.2010 - 03.2014
BA in Public Relations -
Central WA University
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