Luis Martin
HOLLYWOOD,Florida
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Property Manager
Investment Management Group
02.2021 - 12.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Kept properties in compliance with local, state, and federal regulations.
Education
GED -
Miami Dade College
Miami, FL02.2017
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Lease Renewals
- Exceptional oral and written communication skills
- Staff Management
- Property tours and inspections
- Eviction Procedures
- Occupancy Management
- Administrative Support
- Fair housing mandates
- Tenant and eviction laws
- Marketing and Advertising
- Legal knowledge
- Database Management
- Data Entry
- Critical Thinking
- Client Relations
- Work Planning
Certification
- Community association manager license exam prep (Miami Dade college)
- Bookkeeper
- Customer relationship management (CRM)
Languages
Chinese (Mandarin)
Elementary
German
Elementary
French
Elementary
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Property Manager
Investment Management Group
02.2021 - 12.2023
GED -
Miami Dade College