Martin (Marty) Baucom

Bass Pro Shops

09.2016 - Current

Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets..
Trained new personnel regarding company operations, policies and services.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Wrote schedules for and manged over 50 employees.
Oversaw all inbound and outbound shipments.
Loaded and unloaded trucks.
Helped manage and fulfill online orders up to 1000 a day as well as helping customers with questions regarding their order and getting orders placed.
Balanced cash tills and investigated any and all discrepancies.
Helped with and managed customer returns and exchanges.
Worked with NC wildlife and helped customers get fishing and hunting licenses as well as boat registrations.
Worked with firearms compliance in regards to safely checking in customer firearms as well as incoming and outgoing shipments. Worked with firearms sales and ensured everything was within compliance of local and federal laws.