Skilled in market research and customer service, I leveraged insights to enhance software trends understanding at Concentrix and improved service standards at Ingles Supermarket. Demonstrated expertise in product marketing and competitive research, achieving significant client feedback improvements. Excel in collaborative environments, showcasing strong communication and analytical skills.
Gathered client insights by conducting interviews for results evaluation.
Utilized phone communication to obtain respondent feedback.
Collaborates with Microsoft Word developers.
Acquired knowledge of software industry trends.
Managed billing and payment methods effectively
Coordinated scheduling for technical support appointments.
Managed store operations including inventory handling and waste management.
Certified Medical Technician