Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARTIZA GARZA

San Angelo

Summary

I am graduating from a Vocational nursing program in August 2025. I am a motivated hard worker willing to learn new things to be able to better my education and experience. I set my mind and get things done in a timely manner. I set the bar high for myself to get the job done quickly and efficiently.

Overview

18
18
years of professional experience

Work History

Medical Assistant

Shannon
11.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Phlebotomist

Grifols Biomat Plasma
08.2022 - 11.2022
  • Receptionist desk greeting donor, Taking BP, Pulse, Protein levels, Iron
  • Daily sanitizing of all equipment
  • Registering donors
  • Performing phlebotomy on donors to set up for donations of plasma
  • Setting up and disconnecting of plasma equipment
  • Stocking and lifting boxes of products and daily equipments
  • Performing daily and weekly and monthly cleaning on equipment

Store Manager/Co Manager

Little Caesars
04.2013 - 05.2022
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened workflow productivity by hiring, managing and developing top talent.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Built customer relationships and provided superior customer service to boost sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Maintained stockroom condition to preserve product quality.

Collections Specialist

Account Control Technology
10.2017 - 03.2018
  • Established solid record of maintain consistent performance and quality levels.
  • Received and submitted payments and applied amounts to customer balances.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance.
  • Remained calm, stayed professional and provided exceptional service on calls. Even when interacting with difficult individuals.
  • Conveyed current account information and obtained payments by using prescripted statements.

Lead Pawnbroker

EZPawn
02.2011 - 08.2014
  • Handled payments and deposits, including large amounts of cash securely for $[Amount] annual revenue-producing business.
  • Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
  • Counted inventory every Day and produced reports for management detailing such information.
  • Trained newly hired employees on store procedures, delivering continued coaching to help with task prioritization.
  • Explained store policies and procedures to customers and responded to questions about loan terms.
  • Arranged items for sale in display cases and on racks to achieve profit objectives.
  • Evaluated customer merchandise to make purchasing decisions for store.
  • Accepted and submitted payments to resolve outstanding loan balances or purchases of new items.
  • Checked identification for every individual bringing in merchandise and verified against police stolen item database.
  • Researched electronics and other items online to identify market value.
  • Appraised items, including jewelry, firearms and [Type] to determine product value and authenticity.
  • Delivered immediate, friendly and knowledgeable service to customers seeking to bring in or purchase merchandise.
  • Evaluated item quality and value to determine correct offer amounts.
  • Recommended store merchandise to fit customers' unique shopping needs and budgets.
  • Priced, tagged and resold items not retrieved by owners within specified timeframes.

Private In Home Health Care

01.2008 - 11.2012
  • Provided help with daily care, Basic grooming needs brushing hair, helping with oral care such as dentures, outfit changing
  • Cooked meals, helped with feeding
  • Help daily laundry and ironing
  • Help with cleaning the house
  • Drove the patient to places needed

Education

HIGH SCHOOL DIPLOMA -

CENTRAL HIGH SCHOOL
San Angelo, Tx
05.2011

HEALTH PROFESSION - undefined

HOWARD COLLEGE
SAN ANGELO, TX
07.2025

Vocational Nursing - Nursing

Texas State Technical College
Waco, TX
08-2025

Skills

  • DECISION MAKING
  • SUPPLIER MONITORING
  • PROGRAM OPTIMIZATION
  • TEAM BUILDING AND LEADERSHIP
  • SHIFT SCHEDULING
  • RECRUITING AND HIRING
  • STAFF SUPERVISION
  • VERBAL AND WRITTEN COMMUNICATION
  • POLICIES AND PROCEDURES
  • DOCUMENTATION AND REPORTING
  • INVENTORY MANAGEMENT
  • FOCUS AND FOLLOW-THROUGH
  • CUSTOMER SERVICE
  • CUSTOMER SERVICE MANAGEMENT
  • HIRING AND ONBOARDING
  • FAST LEARNER
  • MULTITASKER
  • TEAM PLAYER
  • Vital sign monitoring
  • Patient-focused care
  • CPR
  • Immunization administration
  • Specimens collection and processing

Timeline

Medical Assistant

Shannon
11.2022 - Current

Phlebotomist

Grifols Biomat Plasma
08.2022 - 11.2022

Collections Specialist

Account Control Technology
10.2017 - 03.2018

Store Manager/Co Manager

Little Caesars
04.2013 - 05.2022

Lead Pawnbroker

EZPawn
02.2011 - 08.2014

Private In Home Health Care

01.2008 - 11.2012

HEALTH PROFESSION - undefined

HOWARD COLLEGE

HIGH SCHOOL DIPLOMA -

CENTRAL HIGH SCHOOL

Vocational Nursing - Nursing

Texas State Technical College
MARTIZA GARZA