Martravious Smith
Brandon,FL
Summary
Dynamic and detail-oriented professional with experience at Restaurant Depot, excelling in packaging and labeling while ensuring warehouse safety. Proven problem-solver with strong team collaboration skills, consistently achieving targets and enhancing operational efficiency. Committed to quality control and maintaining organized workspaces to drive productivity.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Restaurant Depot
05.2021 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Laborer
Earthwork Construction
06.2022 - 02.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Customer Service Representative
GDIT
06.2022 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Hillsborough High School
Tampa, FLSkills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Order picking
- Lifting and sorting
- Warehouse safety
- Heavy lifting
- Warehouse operations
- Quality control
- Assembly and production
- Warehouse logistics
Timeline
Laborer
Earthwork Construction
06.2022 - 02.2025
Customer Service Representative
GDIT
06.2022 - 04.2024
Warehouse Associate
Restaurant Depot
05.2021 - Current
Hillsborough High School