MARTRECE BOYD
Miami
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience
Overview
5
5
years of professional experience
Work History
Retail Worker
University Store C #2 Inc
Miami, FL
01.2025 - Current
- Provided customer service, addressing inquiries and resolving issues efficiently.
- Managed inventory levels, ensuring availability of products for customers.
- Operated point-of-sale system, processing transactions accurately and swiftly.
- Assisted with visual merchandising, enhancing product displays to drive sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Lifting heavy equipment
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Closing up the store
Small Business Owner
TrecezKickz
Miami, Florida
06.2023 - 12.2025
- Managed all aspects of business ownership and operational management, keeping business running smoothly.
- Developed and maintained relationships with clients and business partners.
- Maintained up-to-date records of all transactions related to the business finances.
- Researched current markets to identify customer needs and preferences.
- Collaborated with other local businesses on joint ventures which generated additional revenue streams.
- Handled cash to balance cash registers and prepare bank deposits.
- Researched current trends in the industry in order to stay ahead of competitors in terms of product offerings.
- Analyzed data from various sources to make informed decisions on pricing strategies and product offerings.
Teacher
eSTEAMed Learning
Orlando, FL
05.2024 - 08.2024
- Managed student behavioral issues to optimize classroom learning environment.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.
- Evaluated student academic growth, recording and preparing progress reports for parents or guardians.
- Organized and used variety of teaching techniques, maximizing individual and group learning.
- Engaged students in critical thinking skills through inquiry based activities that encouraged creative problem solving.
- Demonstrated ability to create engaging and interactive lesson plans for students of all ages and abilities.
Coaching / mentor
The Dugout
Sanford, FL
01.2021 - 07.2023
- Answering phones at the front desk and customer service
- Boosted player skills through individualized coaching and targeted drills.
- Enhanced patient outcomes by developing and implementing personalized health coaching plans.
- Developed players'' technical skills through targeted drills and individual coaching sessions.
Education
Diploma -
Wekiva High School
Apopka, FL05.2023
Bachelor of Science - Natural Sciences
Florida National University
Hialeah, FL08-2026
Skills
- Detail-oriented
- Ethical and Discreet
- Leadership/Mentoring
- Resourceful
- Trustworthy
- Time management
- Strong Communication
- Fast-Learning Treats
- Organizational Skill
- Computer knowledge
- Telephone etiquette
- Business management and development
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Retail Worker
University Store C #2 Inc
01.2025 - Current
Teacher
eSTEAMed Learning
05.2024 - 08.2024
Small Business Owner
TrecezKickz
06.2023 - 12.2025
Coaching / mentor
The Dugout
01.2021 - 07.2023
Diploma -
Wekiva High School
Bachelor of Science - Natural Sciences
Florida National University