Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARTRELL GIBBS

Garland

Summary

Professional with reputation for reliability and efficiency in logistics. Known for strong teamwork and adaptability to changing schedules and needs, ensuring reliable service. Experienced with route optimization, ensuring timely and accurate deliveries. Utilizes strong organizational skills to manage multiple deliveries efficiently. Track record of maintaining customer satisfaction through consistent and reliable service.

Overview

21
21
years of professional experience

Work History

Medical Courier

Crossroads Carrier
06.2024 - 02.2025
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
  • Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
  • Supported team members during high-volume periods or absences by covering additional routes when necessary.
  • Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
  • Reduced transportation costs through effective fuel management and regular vehicle maintenance checks.

Forklift Operator

Grainger
12.2023 - 06.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Omni Supervisor

BJ Wholesale Club
06.2021 - 12.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Delivery Driver

J&L Poultry
05.2016 - 02.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Furniture Installation and Delivery Driver

Diakon Logistics
01.2013 - 05.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Inspected load security and checked for damages.
  • Kept detailed records of deliveries and money received from customers.
  • Filled out load paperwork and DOT-mandated log books.

Delivery Driver

Meridian Supply
03.2009 - 12.2012
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Food Delivery Driver

Natures Own
04.2004 - 03.2009
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.

Education

High School Diploma -

Washington High School
Washington, NC
05-1997

Skills

  • Forklift operation
  • Training and mentoring
  • Clean driving record
  • Loading and unloading
  • Customer service
  • Time management skills
  • Route planning
  • Strong leadership skills
  • Package pickup and delivery
  • Problem-solving
  • Teamwork and collaboration

Timeline

Medical Courier

Crossroads Carrier
06.2024 - 02.2025

Forklift Operator

Grainger
12.2023 - 06.2024

Omni Supervisor

BJ Wholesale Club
06.2021 - 12.2023

Delivery Driver

J&L Poultry
05.2016 - 02.2020

Furniture Installation and Delivery Driver

Diakon Logistics
01.2013 - 05.2016

Delivery Driver

Meridian Supply
03.2009 - 12.2012

Food Delivery Driver

Natures Own
04.2004 - 03.2009

High School Diploma -

Washington High School

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MARTRELL GIBBS