Martta Linnonmaa
Acworth,GA
Summary
Offering a compassionate and supportive approach, well-suited for educational settings and student interactions. Brings strong organizational skills and a collaborative mindset, with the ability to quickly grasp and apply new information.
Demonstrates strong organizational and communication abilities, with keen understanding of how to create inclusive and supportive spaces. Looking to transition to a new field, applying these transferable skills to foster growth and success in a dynamic setting.
Overview
3
3
years of professional experience
Work History
Interpreter
Trilog Oy
Lahti, Finland
03.2021 - 05.2023
- My duties included interpreting for people with speech impairments and sign language interpreting. Organizing communication training and teaching communication methods were also part of my work.
- I translated technical documents and presentations, ensuring accuracy and cultural relevance.
- Managed real-time interpretation and maintained professionalism under pressure.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Sales Associate
NewYorker Finland Oy
Lahti, Finland
11.2021 - 06.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked the cashier area and processed transactions.
- Resolved customer inquiries and complaints efficiently, maintaining a positive store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Collaborated with team members to achieve monthly sales targets.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Secretary
Wellbeing Services County of Päijät-Häme
Lahti, Finland
05.2020 - 08.2021
- Maintained accurate records and documentation using electronic filing systems and coordinated scheduling and appointment management for clients.
- Implemented efficient office procedures to streamline administrative tasks.
- Facilitated training sessions for new staff on office protocols and software usage.
- Enhanced client interaction processes, ensuring a welcoming environment for all visitors.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files.
- Scheduled appointments and conducted follow-up calls to clients. Also Maintained electronic filing systems and categorized documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks.
Education
Bachelor of Science - Interpreting And AAC Instruction
HUMAK Univeristy of Applied Sciences
Helsinki, Finland06-2020
Certificate of Studies - Vocalist
Laajasalo College
Helsinki, Finland06-2015
High School Diploma -
Rudolf Steiner School
Lappeenranta, Finland06-2014
Skills
- Ethical adherence
- Interpersonal communication
- Cross-cultural communication
- Verbal communication
- Relationship building
- Attention to detail
- Time management
- Organizational skills
- Multitasking
- Stress management
- Teamwork and collaboration
- Client service
- Emotional intelligence
- Information recall
Languages
Finnish
Native or Bilingual
Swedish
Limited Working
ASL
Elementary
Timeline
Sales Associate
NewYorker Finland Oy
11.2021 - 06.2022
Interpreter
Trilog Oy
03.2021 - 05.2023
Secretary
Wellbeing Services County of Päijät-Häme
05.2020 - 08.2021
Bachelor of Science - Interpreting And AAC Instruction
HUMAK Univeristy of Applied Sciences
Certificate of Studies - Vocalist
Laajasalo College
High School Diploma -
Rudolf Steiner School