Marty Allen
Bismarck,AR
Summary
Action-driven senior manager with over 30 years expertise in business and IT, cross-functional team leadership and in delivering positive outcomes with strong and sustainable gains. Able to identify and implement strategies to reduce cost, increase revenue, strengthen customer relationships, improve business practices, drive profitable growth and deliver the best customer experience. Broad-based management skills, with strong planning, communication, organizational and decision-making abilities to successfully direct concurrent projects. Mentors staff and encourages a team environment for high levels of employee confidence and customer satisfaction.
Overview
34
34
years of professional experience
Work History
CTO
Diamond State Networks
11.2022 - 01.2024
- Developed company engineering organization and hired top resources
- Worked with vendors to overcome supply chain challenges
- Directed multi-phased implementation of new middle mile network delivering up to 800Gb services across Arkansas
- Completed phase 1 within 6 months from Walnut Ridge to Texarkana, Arkansas
- Managed tool implementation, processes deployment and operational readiness
- Planned, forecasted, tracked, and communicated network readiness to the CEO and Board
- Mentored staff with a servant style leadership
- Promoted our mission at local and national conferences
- Managed vendor relationships
- Actively participated in team building exercises
- Promoted an all-inclusive environment.
General Manager
Four States Fiber, LLC
03.2021 - 11.2022
- Directed operational growth of new Fiber to the Home business delivering high-speed internet, phone, and TV services to rural Arkansas residential and commercial customers
- Managed the complete network operations transformation of the new business from initial build to service delivery
- Mentored staff with a servant style leadership
- Ensured compliance with state and federal regulations.
Broadband Manager/Network Operations Manager
South Central Connect, LLC
10.2017 - 03.2021
- Directed operational growth of new Fiber to the Home business delivering high-speed internet, phone, and TV services to rural Arkansas residential and commercial customers
- Managed the complete network operations transformation of the new business from initial build to service delivery
- Implemented tools and processes deployment and maintained all operational aspects
- Planned, forecasted, tracked, and communicated operational readiness
- Gained national and international recognition through multiple success stories
- Implemented a college student internship program with a local university.
Independent Entrepreneur
01.2015 - 10.2017
- Managed an Internet of Things (IoT) tracking system design and development startup.
Sr. Consultant / Sr. Project Manager
Leidos
07.2006 - 01.2015
- Sr Project Manager for Entergy
- Directed operational management of multi-client managed services across multiple industries
- Managed new data center technical construction, implementation, and operations
- Operational and Project management.
Operations Manager / Sr Consultant
FIS
09.2003 - 07.2006
- Assessed automation tool configurations and restructured them to fit business needs
- Defined, analyzed, and reported customer performance metrics
- Established standard base monitoring profiles that met contractual commitments.
Network Operations Manager
Alltel Information Services
04.1998 - 08.2003
- Designed, built, and managed international network operational center (NOC)
- Deployed internal lab and training program that resulted in over 60 network certifications within one year
- Improved proficiency by 80% shifting problem resolution from senior engineers to tier 1 and 2 NOC personnel
- Maintained client network relations and communications.
Network Engineer / IT Supervisor
Entergy
01.1990 - 01.1998
- Managed daily IT operations
- Managed IT staff and college student interns
- Designed, deployed, and operated the Arkansas Nuclear One power plant ethernet network
- Operated and maintained the telecom infrastructure.
Education
B.S. Computer Science/Math -
Henderson State University
Skills
- Change Management
- IT Infrastructure Management
- IT Management and delivery
- Training and mentoring
- Business process improvement
- Operations Management
- Staff Management
- Data Collection
- Strategic Planning
- General management and administration
- Compliance Oversight
- Project Management
- Contractor Oversight
- Performance metrics analysis
- Succession Planning
- Reporting capabilities
- Enterprise Architecture
- Analytics
- Relationship and Team Building
- Leadership and People Development
- Planning and coordination
- People and Culture
- Executive Leadership
- Approachable leader
- Employee Motivation and Performance
- Change and Growth Management
- Process Improvements
Websites
Professional Development
NRECA, Current member, NRECA MIP course graduate
Military Service
US Army, Captain, Desert Shield/Desert Storm, US Army Signal Corps, 1986, 1994, North Little Rock, Arkansas
References
- Colby Wells, CEO, South Central Arkansas Electric Cooperative, 1-870-246-1230, c.wells@scaec.com
- Dion Cooper, CEO, Volunteer Electric Cooperative, 1-423-667-4545, dcooper@vec.org
- Jill McDaniel, VP Operations, Diamond State Networks, 1-501-442-7333, jill@diamondstatenetworks.com
- Doug Maglothin, CEO, Diamond State Networks, 1-501-690-6725, doug@diamondstatenetworks.com
Community Service
- Former Reserve Deputy Sheriff - Hot Spring County
- Former Deputy Fire Chief - Bismarck, AR
- Former Board President of Bismarck, AR Fire Protection Association
- Former President of Arkansas Outdoor Photographers Club
- Former National Association for Search and Rescue Certified SAR Tech II
Timeline
CTO
Diamond State Networks
11.2022 - 01.2024
General Manager
Four States Fiber, LLC
03.2021 - 11.2022
Broadband Manager/Network Operations Manager
South Central Connect, LLC
10.2017 - 03.2021
Independent Entrepreneur
01.2015 - 10.2017
Sr. Consultant / Sr. Project Manager
Leidos
07.2006 - 01.2015
Operations Manager / Sr Consultant
FIS
09.2003 - 07.2006
Network Operations Manager
Alltel Information Services
04.1998 - 08.2003
Network Engineer / IT Supervisor
Entergy
01.1990 - 01.1998
B.S. Computer Science/Math -
Henderson State University