Summary
Overview
Work History
Education
Skills
Timeline
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Marty Boswell

Tavares

Summary

Adept at elevating team performance and customer satisfaction, I honed my decision-making and cash handling skills at Advanced Auto Parts and AutoZone. By mentoring staff and streamlining operations, I significantly improved efficiency. My approach blends strong leadership with a keen focus on service excellence, ensuring both employee growth and operational success.

Overview

17
17
years of professional experience

Work History

Shift Manager

Advanced Auto Parts
02.2015 - 09.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Shift Leader

AutoZone
01.2008 - 09.2011
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

Full Sail University
Winter Park, FL
01-1990

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training

Timeline

Shift Manager

Advanced Auto Parts
02.2015 - 09.2024

Shift Leader

AutoZone
01.2008 - 09.2011

Full Sail University

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Marty Boswell