Summary
Overview
Work History
Education
Skills
Qualifications And Experience
Affiliations
Timeline
Generic

Marty Cribb

Phoenix,AZ

Summary

Store Director well-versed in meeting and exceeding budgets while managing shrink control, inventory controls and financial leadership and accountability. Talented leader with innovative approach to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.

Overview

19
19
years of professional experience

Work History

Store Director

Sprouts Farmers Market
07.2023 - Current
  • Dynamic leader creating memorable experiences while leading individuals to there fullest potential. Creating profit through sales and growth strategies focusing on team building, immaculate facilities maintenance and fostering an environment of growth and professionalism.
  • Provided leadership during periods of change by communicating effectively with employees about changes in policy or procedure.
  • Developed systems for tracking employee performance against key metrics such as sales goals or customer satisfaction ratings.
  • Increased store revenues by cultivating new customers, providing superior service and applying pricing strategies and up-selling techniques.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Fostered healthy team environments to promote collaboration and boost productivity.

Center of the Plate Specialist

Shamrock Foods, Gold Canyon Meat Company
Phoenix, AZ
05.2022 - 02.2023
  • Increased sales and penetration of the COP category by providing category expertise and selling both independently and jointly with Territory Managers through the following: consultative services to aid customers through improved utilization of the category; sales force training; conducting product demonstrations to increase category and product knowledge.
  • Considered the COP subject matter expert when consulting with sales force at accounts.
  • Conducted market research to identify potential markets for existing products.
  • Evaluated competitors' products and services to identify areas of improvement.
  • Coordinated with marketing teams on advertising campaigns related to specific products.
  • Demonstrated and explained products, methods or services to induce prospective clients.
  • Visited trade shows, stores and other venues to demonstrate products or answer questions from potential buyers.

Associate Store Team Leader

Whole Foods Market Camelback
Phoenix, AZ
07.2020 - 04.2022
  • Support the Store Team Leader in all aspects of store operations. Provide guidance to Team Leaders in team operations including profitability, expense and shrink controls, inventory control, buying, merchandising, labor and regulatory compliance.
  • Created weekly schedules for team members, ensuring adequate coverage at all times.
  • Monitored store performance metrics such as shrinkage, stock levels, customer satisfaction ratings and gross margin returns.
  • Provided on-the-job training to new associates on product knowledge and customer service techniques.
  • Managed daily operations of the store including opening and closing procedures, cash handling and security protocols.
  • Conducted regular inventory audits to ensure accuracy of merchandise records and optimal stocking levels.
  • Assisted in developing annual budget plans for the store based on projected sales figures.
  • Recruited, hired, trained and supervised staff members while providing ongoing feedback regarding job performance.

Associate Store Team Leader

Whole Foods Market
Mt. Pleasant, SC
01.2016 - 06.2019
  • Support the Store Team Leader in all aspects of store operations. Provide guidance to Team Leaders in team operations including profitability, expense and shrink controls, inventory control, buying, merchandising, labor and regulatory compliance.
  • Created weekly schedules for team members, ensuring adequate coverage at all times.
  • Monitored store performance metrics such as shrinkage, stock levels, customer satisfaction ratings and gross margin returns.
  • Provided on-the-job training to new associates on product knowledge and customer service techniques.
  • Managed daily operations of the store including opening and closing procedures, cash handling and security protocols.
  • Conducted regular inventory audits to ensure accuracy of merchandise records and optimal stocking levels.
  • Assisted in developing annual budget plans for the store based on projected sales figures.
  • Recruited, hired, trained and supervised staff members while providing ongoing feedback regarding job performance.

Store Team Leader

Whole Foods Market
Jackson, MS
05.2013 - 01.2016
  • Proven track record of driving sales growth, optimizing store operations, and delivering exceptional customer service through total store accountability. Skilled in inventory management, visual merchandising, and employee development, resulting in a 12-15% average annual sales comp and consistently meeting or exceeding margin, shrink and retention targets.
  • Led team of 130+ team members to exceed sales targets and provide exceptional customer experiences.
  • Managed inventory levels and shrink to optimize profitability and minimize loss.
  • Implemented staff training programs to enhance product knowledge and improve customer engagement.
  • Utilized data analysis to make informed decisions on product assortment and pricing strategies.

Associate Store Team Leader

Whole Foods Market
Greensboro, NC
01.2012 - 04.2013
  • Support the Store Team Leader in all aspects of store operations. Provide guidance to Team Leaders in team operations including profitability, expense and shrink controls, inventory control, buying, merchandising, labor and regulatory compliance.
  • Created weekly schedules for team members, ensuring adequate coverage at all times.
  • Monitored store performance metrics such as shrinkage, stock levels, customer satisfaction ratings and gross margin returns.
  • Provided on-the-job training to new associates on product knowledge and customer service techniques.
  • Managed daily operations of the store including opening and closing procedures, cash handling and security protocols.
  • Conducted regular inventory audits to ensure accuracy of merchandise records and optimal stocking levels.
  • Assisted in developing annual budget plans for the store based on projected sales figures.
  • Recruited, hired, trained and supervised staff members while providing ongoing feedback regarding job performance.

Produce Team Leader

Whole Foods Market
Mt. Pleasant, SC
04.2007 - 10.2007

Provides overall leadership to the produce team. Responsible for all aspects of daily operations including profitability, expense control, buying and merchandising, labor controls and regulatory compliance.

  • Led team of 15+ team members to complete daily tasks efficiently and exceed sales goals while providing memorable guest experiences.
  • Trained new hires on produce handling, storage and sanitation procedures.
  • Implemented inventory control systems to reduce waste and optimize product freshness and turnover.

Seafood Team Leader

Whole Foods Market
Mt. Pleasant, SC
07.2005 - 04.2007

Manage and accountability for all aspects of the operation and supervision of the department including, but not limited to: supervision of Department personnel; providing customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the department; product ordering, quality, presentation, merchandising, organization, pricing, stocking, shelf allocation, staffing, training, turnover and morale. Assist in increasing sales by utilizing the five steps of retail selling. Connect with the customer; qualify the customer; present solutions; closing the sale and create a customer for life.

  • Led a team of 10 seafood department associates to exceed sales goals.
  • Trained staff on seafood preparation, handling, and display techniques.
  • Ensured proper inventory management and maintained high standards of food safety.
  • Implemented creative promotions and marketing strategies to drive customer engagement.

Education

Certificate -

U.S. Personal Chef Association
01.2003

Diploma -

Irmo High School
05.1993

Skills

  • Meeting and Exceeding Budgets
  • Strong leadership
  • Inventory Management
  • Team Collaboration
  • Facilities Maintenance
  • Shrink Control
  • Retail Merchandising
  • Data Analysis for Growth

Qualifications And Experience

20 years grocery retail management from team-based leadership to total business unit GM. Managed teams of up to 230 team members and sales of over $50 million/year. Sales and profit driven growth professional with total business unit operations management and forecasting, visual merchandising, staffing guidance, HR relations and overall facilities management responsibility. Passionate food safety advocate and educator within my business units. Almost 2 decades of both Health Department and third-party food safety audits on a monthly basis. Highly adept in process improvement, change management and building a strong, capable and accountable teams within my stores.

Affiliations

  • Avid culinarian staying up to date with industry trends and concepts.
  • Love for service in and around my local communities.

Timeline

Store Director

Sprouts Farmers Market
07.2023 - Current

Center of the Plate Specialist

Shamrock Foods, Gold Canyon Meat Company
05.2022 - 02.2023

Associate Store Team Leader

Whole Foods Market Camelback
07.2020 - 04.2022

Associate Store Team Leader

Whole Foods Market
01.2016 - 06.2019

Store Team Leader

Whole Foods Market
05.2013 - 01.2016

Associate Store Team Leader

Whole Foods Market
01.2012 - 04.2013

Produce Team Leader

Whole Foods Market
04.2007 - 10.2007

Seafood Team Leader

Whole Foods Market
07.2005 - 04.2007

Certificate -

U.S. Personal Chef Association

Diploma -

Irmo High School
Marty Cribb