
Store Director well-versed in meeting and exceeding budgets while managing shrink control, inventory controls and financial leadership and accountability. Talented leader with innovative approach to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.
Provides overall leadership to the produce team. Responsible for all aspects of daily operations including profitability, expense control, buying and merchandising, labor controls and regulatory compliance.
Manage and accountability for all aspects of the operation and supervision of the department including, but not limited to: supervision of Department personnel; providing customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the department; product ordering, quality, presentation, merchandising, organization, pricing, stocking, shelf allocation, staffing, training, turnover and morale. Assist in increasing sales by utilizing the five steps of retail selling. Connect with the customer; qualify the customer; present solutions; closing the sale and create a customer for life.
20 years grocery retail management from team-based leadership to total business unit GM. Managed teams of up to 230 team members and sales of over $50 million/year. Sales and profit driven growth professional with total business unit operations management and forecasting, visual merchandising, staffing guidance, HR relations and overall facilities management responsibility. Passionate food safety advocate and educator within my business units. Almost 2 decades of both Health Department and third-party food safety audits on a monthly basis. Highly adept in process improvement, change management and building a strong, capable and accountable teams within my stores.