Leigh Ann Gamble
Salyersville,KY
Summary
Experienced 911 Emergency Dispatcher with solid background in handling high-stress situations and efficiently coordinating emergency responses. Comfortable working in fast-paced environments, demonstrating strength in multitasking, decision-making and problem-solving skills. Demonstrated impact on previous dispatch operations through improvement of response times and team coordination. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care. Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
Magoffin County 911
Salyersville, KY
01.2024 - Current
- Received incoming calls from the public and determined the nature of the emergency.
- Routed non-emergency calls to appropriate departments or agencies when applicable.
- Identified priority calls based on severity of situation, urgency, or special circumstances.
- Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
- Created incident reports detailing all pertinent information regarding each emergency call.
- Maintained contact with field units via radio, providing directions and assistance as needed.
- Gathered additional information from police officers at scene if necessary to complete report accurately.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
Real Estate Agent
Valley Agency
Pikeville, KY
12.2017 - 09.2024
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Coordinated appointments to show homes to prospective buyers.
- Ensured all transactions followed state laws regarding real estate practices.
- Researched current listings available in the area using multiple online resources.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Maintained updated knowledge of local real estate markets.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Responded promptly to client inquiries via phone or email.
CNA
Primetime Health Care
Omaha, NE
12.2019 - 01.2024
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output as directed by nursing staff.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
CNA
Salyersville Nursing & Rehabilitation Center
Salyersville, KY
01.2012 - 12.2019
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
- Monitored food intake and output as directed by nursing staff.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Educated patients on self-care techniques that would help them maintain their independence.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Education
CNA
BSCTC
Prestonsburg, KY06-2011
Real Estate
Career Development Center
Skills
- Information gathering
- Situational awareness
- Assertiveness
- Prioritization
- Memory retention
- Geographical expertise
- Patience and tolerance
- Typing speed
- Information intake
- Computer-based dispatch systems
- Police and fire procedures
- Police department procedures
- Computer-aided dispatching
- Map reading skills
- EMS dispatch
- Active listening
- Multitasking and prioritization
- Emergency assessment
- Computer skills
- Patient advocacy
- Attention to detail
- HIPAA compliance
- Time management
- Bathing assistance
- Basic life support
- Compassionate communication
- Maintaining confidentiality
- Vital signs monitoring
- Flexibility and adaptability
- Infection control practices
- Multitasking and organization
- Critical thinking
- Emergency response
- Lifting and transferring
- End-of-life care
- Patient transfers
- Clinical documentation
Accomplishments
- Special Projects Coordinator
Certification
- CNA License
- Public Safety Dispatcher
- Real Estate License
Affiliations
Member of Lacey Valley Primitive Baptist
Enjoy being a Pastors Wife and help with maintaining the Church
Timeline
911 Emergency Dispatcher
Magoffin County 911
01.2024 - Current
CNA
Primetime Health Care
12.2019 - 01.2024
Real Estate Agent
Valley Agency
12.2017 - 09.2024
CNA
Salyersville Nursing & Rehabilitation Center
01.2012 - 12.2019
CNA
BSCTC
Real Estate
Career Development Center
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