MARTY JOYCE

• Manage and support a cross functional team of stakeholders to grow an Education portfolio with a $3.6M AOP focused on Higher Education, K-12 and Post-Secondary Vocational Institutions.
• Manage all aspects of engagements with existing Service Bank customers and new logo targets for our Honeywell Building Solutions organization.
• Through a Solutions based framework, define sales and growth strategy toward key customers while aligning with critical sales business objectives to exceed the needs of the Education vertical customers.
• Conduct Weekly Mentoring Sessions with Education Account Manager peers to coach in the development and execution of strategic short and long term growth plans for their portfolios.
• Achieved 106% of M1 AOP in first fiscal quarter off MBO.
• Represented Sales on a global work group (North America, Australia, APAC and Romania) on initiative to create customer facing World Class Service Reports for the Sales and Service teams to create and standardize tools to increase Honeywell offerings with our customer base. Estimated Business impact includes 1%-23% Reduction in Customer Cancellations, $2.0M in Labor Cost Savings per Year, $1.2M Service Growth per Year, 15% Reduction in Past Due Invoices per Year.

• Managed, supported and grew a National Account Healthcare Portfolio of $27 million in sales across 1,500 customer properties increasing sales and revenue
• Delivered continual cost, safety, and efficiency improvements to clients' operating objectives through strategic partnerships with key influencers in their organizations including Senior Executives, Procurement, Asset Management, Design, Regional Managers, E-Commerce, and Finance teams
• Provided ongoing education, leadership, and collaboration with internal partners to maximize portfolio growth through execution of client programs with internal Senior Executives, 100+ Field and Inside Sales Team Members, E-Commerce, Merchandising, Inventory Management, A/R, Legal and Finance teams
• Partnered with Marketing and Creative Teams for ongoing development of Healthcare specific marketing collateral and selling tools
• Weekly Mentoring Sessions with National Account Manager peers to coach in the development and execution of strategic short and long term growth plans for their portfolios
• Provided analytical rationale to identify, develop and implement activities within allocated account base
• Tracked sales data to assess trends and make proactive strategy changes

Achievements:

• #1 (of 17) Healthcare National Account Mangers for 3 consecutive years in Overall Sales Volume and Profit Margin Volume resulting in Goal Attainment of 115% in 2022
• Through focused plan execution with both internal and external customers, delivered 6 consecutive years of incremental sales and profit growth
• Led cross functional teams through successful Contract Negotiations resulting in Multi-Year Contract Extensions with the Healthcare Vertical's two largest customers increasing profitability for HD Supply on both partnerships
• Appointed to the Sales Advisory Council, a team of high performing sales professionals assembled to inform and improve the strategies and tactics to drive greater profitable growth for the Healthcare Vertical
• Developed process improvements for the National Accounts Healthcare team improving customer facing Business Reviews as well as Strategic Account Reviews for internal discussions with senior leadership

• Managed team of 8 regional sales representatives across 6 states consistently achieving high sales targets
• Achieved sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships and grow region to $18 million in sales
• Finalized sales contracts with high-value customers
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation
• Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team
• Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth
• Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs
• Generated detailed sales reports and forecasts to analyze performance and track progress

Achievements:

• Through a focus of excelling in Consultative Selling, Time, and Territory Management the team increased sales 12% in 2014
• The team increased our average End User customer visit attempts by 10% and our success rate in reaching our intended contacts increased 14%
• Led the Field Sales Management Team in Margin Plan for 2015 at 113.1%

• Responsible for the growth of the regional multi-family property management segment focusing on firms that manage multiple property portfolios
• Acted as a sales consultant to develop and further relationships with key decision makers and influencers on all levels of an organization
• Managed sales volume and profit margin with existing customers while prospecting to expand the customer base
• Assisted in the hiring, on-boarding, training, and ongoing coaching of new Field Account Managers
• Used client and category insights to prospect for new revenue opportunities
• Subject Matter Expert in the Janitorial/Sanitation and Lighting product categories for district
• Collaborated with Area Manager, Product Managers, National Accounts and Vendors to develop and drive training modules and initiatives
• Developed and conducted training sessions for the effective use of Salesforce.com

Achievements:

• 3-time SPIRIT Award winner in recognition of outstanding performance through executing company values of Service, Performance, Integrity, Respect, Innovation, and Teamwork
• Achieved 107% of plan in 2013 generating $584,000 in incremental sales over prior year and $117,598 in margin dollars over plan
• Achieved 118% of plan in 2012 generating $622,000 in incremental sales over prior year and $226,000 in margin dollars over plan
• Achieved 107% of plan in fiscal years 2009 and 2010
• In 2010 generated $436,000 in incremental sales over prior year and $122,000 in margin dollars over plan
• In 2009 generated $671,000 in incremental sales over prior year and $174,000 in margin dollars over plan
• Captain of multi-state sales team in the Super Bowl of Sales contest designed to generate Q4 growth resulting in over $28,500 in prize money for the team
• Captain of 2010 intra-company charity drive for Chicago and Wisconsin markets.

• Advisory Board member of a technology firm which provided Software as a Service (SaaS) to non-profit organizations
• Lead Sales Effectiveness efforts focusing on development of a strategic framework for sales processes, sales technologies and tools, and standard field sales metrics which set standard daily, weekly, and monthly customer facing expectations

• Responsible for the expansion and growth of the Key Accounts market segment with a focus on Corporate Healthcare, Group Purchasing Organizations, and Contract Foodservice accounts
• Collaborated with senior management of sales and marketing to increase effectiveness of sales strategies, marketing and direct mail campaigns for the company
• Championed best demonstrated practices among sales force and management to increase the efficiency of the organization

Achievements:

• Increased sales 175% in 2008 with over $300,000 of incremental sales while increasing margin by 2.5%
• Selected by Foodservice Equipment Reports magazine as an industry expert to judge the 2008 Smallwares and Tabletop Competition

• Represented Grainger as the key contact for customers in a territory that generated $1.6M per year
• Led group responsible for the development and implementation of monthly training seminars that were available to over 150 sellers
• Assisted District Sales Manager in developing and facilitating ongoing training sessions during district meetings
• Contributed to the development of Account Relationship Managers by coaching, mentoring, and leveraging past sales and company experience to help further colleague's careers

Achievements:

• During Q2 of 2007, sales were tracking to surpass 106% of goal
• Grew sales 6% in 2005 with over $206,000 of incremental sales
• Grew sales 11.5% in 2004 with over $233,000 of incremental sales
• Elected President of The Sales Leadership Council to represent peers by communicating with senior leadership to grow sales and foster an optimal work environment
• National winner of Facility in Focus Clean Sweep Janitorial and Sanitation Sales Contest
• Honored as the top performing Small Business Specialist in the company in 2002 with over $189,000 in incremental sales, a 20.54% increase over prior year

• Responsible for sales, key account management, and territory expansion for the nation's largest private restaurant equipment and supplies distributor
• Managed territory that generated over $1.1 million in sales per year with a client base of over 200
• Coordinated client orders, identified, and filled client requirements, expanded product lines to maximize profitability within each account
• Analyzed competitor activities to make strategic decisions regarding pricing and focused marketing efforts
• Managed Accounts Receivables activities for all accounts

Achievements:

• President's Club Award winner 1999