Marty Lanier
Asheboro,NC
Summary
Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
OCR Center Store Field Specialist
Food Lion Headquarters
06.2023 - Current
- Remodel Center Store for new enhanced elements and variety
- Work with Store Management to merchandise store for maximum sales
- Work with vendors for display placement
- Lead a crew everyday to ensure the smooth transition of the new reset process of the Grocery Department
- Identified opportunities to enhance specialization resulting in increased efficiency
Specialist Feild Merchandising
Foodlion Grocery Store
02.2023 - 05.2023
- Merchandise stores
- Rolled out and taught Sharp Edges the regions with Director Travis Garland
- Worked with category in helping roll out the slider system to help with theft in laundry/softener section
- Scope stores for future store improvements in merchandising
- Helped implement the M6 meat shelving in the Tennessee Market
- Created weekly work schedules for store personnel.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Identified opportunities for cost savings through waste reduction initiatives.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Store Manager
Food Lion
02.2022 - 02.2023
- Delegated work to staff, setting priorities and goals.
- Implemented efficient systems for tracking stock movement.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Identified opportunities for cost savings through waste reduction initiatives.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Resolved customer complaints in a timely manner.
- Prepared staff work schedules and assigned team members to specific duties.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Maintained accurate records of employee performance reviews.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Center Store Retail Leadership Trainer
Food Lion
11.2020 - 05.2021
- Traveled throughout Greensboro South region to support stores by training Managers and Assistant Managers who are new to their roles in merchandising center store.
Store Manager
Food Lion
02.2020 - 03.2021
- Proactive in store planning and merchandising weekly
- Recruiting, training, and supervising employees
- Manage store budgets in order to meet and/or exceed established financial and sales goals
- Possessing the ability to lead, direct and motivate others
- Build associate and customer relations to promote a strong Food Lion culture.
Assistant Store Manager
Food Lion
08.2019 - 11.2020
- Rotated merchandise and displays to feature new products and promotions
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Center Store Strategy Field Specialist
Food Lion
03.2017 - 08.2019
- Communicated value and position to sales team and developed tools to support selling process
- Developed team communications and information for store reset meetings
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
Center Store Lead
Food Lion
07.2015 - 03.2017
- Addressed unsafe conditions immediately to Director for immediate resolution
- Checked store shelves to ensure proper cleaning and stock levels
- Trained and mentored stock crew, answering questions and providing effective oversight so that employees understand job duties.
Special Project for Front End Team
Food Lion
02.2015 - 06.2015
- Training and implementation of new communication headsets for stores
- Installation of communication boxes and hardware setup
- Coordination with directors on training outcome.
Assistant Store Manager
Food Lion
04.2013 - 02.2015
- Onboarded new employees, including training, mentoring and new hire documentation
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Education
High School Diploma -
Southwest Randolph High School
Asheboro, NC05.1987
Skills
- Staff management
- Goals and performance
- Order management
- Sales techniques
- Relationship building and management
- Oral and written communication
- Positive Attitude
- Training
- Merchandising expertise
- Customer relations
- Stock management
- Sales and marketing
- Order processing
- Customer experience
- Operations
- Staff scheduling
- Project Management
- Positive attitude
- Problem-solving
Certification
Serve Safe certified
Accomplishments
- Successfully launched four markets of new store wave work throughout the company
- Launching the Outer Banks stores and the Myrtle Beach Area stores were some of my favorite Areas to launch due to the complex timing of the wave work and the customers visiting the area during vacation.
- Enjoyed working with Zach Hanshaw and Ira Peters during my time out in the field and learned a great deal from them.
Additional Information
I am a dedicated professional that shares a common goal with this company to strive for excellence and outstanding customer satisfaction. Over the course of the last three years, I have enjoyed being Center Store Specialist for this company and would love the opportunity to further my career by utilizing my skill set to advance to a larger role. My passion lies in Center Store Merchandising of the stores in my company.
Timeline
OCR Center Store Field Specialist
Food Lion Headquarters
06.2023 - Current
Specialist Feild Merchandising
Foodlion Grocery Store
02.2023 - 05.2023
Store Manager
Food Lion
02.2022 - 02.2023
Center Store Retail Leadership Trainer
Food Lion
11.2020 - 05.2021
Store Manager
Food Lion
02.2020 - 03.2021
Assistant Store Manager
Food Lion
08.2019 - 11.2020
Center Store Strategy Field Specialist
Food Lion
03.2017 - 08.2019
Center Store Lead
Food Lion
07.2015 - 03.2017
Special Project for Front End Team
Food Lion
02.2015 - 06.2015
Assistant Store Manager
Food Lion
04.2013 - 02.2015
High School Diploma -
Southwest Randolph High School
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