Summary
Overview
Work History
Education
Skills
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Education and Training
Timeline
Bartender

Marty Lebioda

Lincoln Park,MI

Summary

Dynamic Area Operations Director with a proven track record at Buddy's Pizza, excelling in operational strategy and budget management. Expert in data analysis and performance evaluation, driving significant improvements in customer service and regulatory compliance. A strong leader committed to enhancing team performance and achieving organizational goals.

Overview

28
28
years of professional experience

Work History

Area Operations Director

Buddy's Pizza
Farmington Hills, Michigan
06.2021 - 01.2025
  • Established operational guidelines and identified opportunities for improvement.
  • Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
  • Inspected facilities regularly to verify that they meet health, safety, environmental, security, and other regulatory requirements.
  • Conducted regular performance reviews for direct reports and provided feedback on their work.
  • Managed budgets for multiple departments and monitored expenses to ensure adherence to approved plans.
  • Developed operational strategies to enhance customer service experiences.
  • Analyzed operational data to identify areas for process improvement.
  • Ensured compliance with health and safety regulations in all locations.
  • Participated in strategic planning sessions with senior leadership team members to develop long-term goals for the organization.
  • Provided guidance and support to departmental managers on best practices related to area operations.
  • Assessed reports and adjusted workflows to realign with targets.

General Manager

Buddy's Pizza
Dearborn, Michigan
05.2010 - 06.2021
  • Oversaw daily operations and ensured smooth restaurant functionality.
  • Managed staff scheduling and coordinated team training sessions.
  • Implemented inventory management systems for efficient stock control.
  • Developed customer service protocols to enhance guest experiences.
  • Facilitated communication between kitchen staff and front-of-house employees.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Tracked monthly sales to generate reports for business development planning.

Kitchen Manager

Buddy's Pizza
Dearborn, Michigan
01.2009 - 05.2010
  • Managed kitchen operations ensuring compliance with health and safety standards.
  • Supervised staff training to enhance culinary skills and teamwork.
  • Coordinated inventory management for efficient stock control and ordering.
  • Oversaw food preparation processes ensuring quality and consistency.
  • Led daily team meetings to streamline communication and workflow.
  • Enforced sanitation practices to maintain a clean kitchen environment.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Monitored sanitation practices to ensure that all employees adhere to health department regulations.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Maximized team performance by training new employees on proper food handling and restaurant protocols.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

General Manager

Ruby Tuesday Restaurant
Allen Park, Michigan
11.2003 - 06.2007

Restaurant Bar Manager

Damon's Bar and Grill
Wyandotte, Michigan
10.1996 - 10.2003

Education

Associate of Arts - Liberal Arts And Sciences

Henry Ford College
05-1996

Skills

  • Operational strategy
  • Budget management
  • Regulatory compliance
  • Data analysis
  • Performance evaluation
  • Customer service enhancement
  • Team leadership
  • Problem solving

<Enter your own>

Education and Training

other

Timeline

Area Operations Director

Buddy's Pizza
06.2021 - 01.2025

General Manager

Buddy's Pizza
05.2010 - 06.2021

Kitchen Manager

Buddy's Pizza
01.2009 - 05.2010

General Manager

Ruby Tuesday Restaurant
11.2003 - 06.2007

Restaurant Bar Manager

Damon's Bar and Grill
10.1996 - 10.2003

Associate of Arts - Liberal Arts And Sciences

Henry Ford College

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