Marty Lisker
Sherman Oaks,CA
Summary
My goal is to be of maximum service and to bring my skills and experience to a business for growth and sustainability.
Dynamic leader with a proven track record at Premier Pharmacy Services, adept in strategic planning and relationship building. Spearheaded initiatives that significantly enhanced team collaboration, client satisfaction, and operational efficiency. Excelled in negotiations and staff development, achieving substantial market expansion and fostering a culture of continuous improvement. Analyzed and negotiated LTC pharmacy contracts.
Overview
22
22
years of professional experience
Work History
Director of Long-Term Care
Premier Pharmacy Services
05.2007 - 04.2023
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Secured lucrative partnerships to expand market reach, negotiating favorable terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Began with zero facilities, were at 110 when sold in 2023.
VP Sales and Marketing
Skilled Nursing Pharmacy
05.2001 - 05.2007
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Increased company growth through collaboration with sales and marketing departments.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw business-wide changes to modernize procedures and organization.
- Oversaw divisional marketing, advertising and new product development.
Skills
- Strategic planning
- Verbal and written communication
- Decision-making
- Operations management
- Team management
- Employee development
- Goal setting
- Contract and vendor management
- Crisis management
- Customer service
Timeline
Director of Long-Term Care
Premier Pharmacy Services
05.2007 - 04.2023
VP Sales and Marketing
Skilled Nursing Pharmacy
05.2001 - 05.2007
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