Marty McLaughlin
Middleboro,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Patient Assistance II
Beth Israel Deaconess Hospital
08.2024 - Current
- Checking patients in and out when they arrive for medical appointments
- Answering the phone to address patient inquiries and scheduling appointments
- Documenting insurance information, personal information, payment methods and other important patient information
- Updating patient files and appointment information accurately
- Communicating information and important details to other medical care staff
- Processing payments from patients and handling billing issues between patients and insurance companies
- Managing various types of paperwork and other clerical duties.
Surgical Surgical Coordinator
Signature Healthcare
Brockton, MA
02.2023 - 06.2023
- Serve as a Surgical Coordinator, managing the schedule for a surgeon or department of surgeons in a medical facility
- Act as the liaison between the surgeon, patients, and insurance companies, ensuring smooth communication and coordination
- Handle administrative tasks, including answering phones and emails, scheduling surgical operations, and assisting patients with paperwork
- Manage office inventory and ensure the availability of necessary equipment
- Code all procedures for accurate record-keeping.
Executive Assistant to the Chief of Anesthesiology
Matrix Anesthesia, PC
Brockton, MA
03.2022 - 12.2022
- Provided high-level administrative support to the Chief of Anesthesiology
- Managed clerical duties, including phone calls, memos, correspondence, and reports
- Conducted document analysis and research, preparing relevant information for decision-making
- Supervised staff and ensured efficient workflow
- Acted as the executive's right-hand and gatekeeper, handling various tasks and maintaining calendars and travel arrangements.
Sales Sr. Associate, Large and Small Format Key Accounts
PepsiCo
Canton, MA
07.2018 - 02.2022
- Supported Key Account Managers in the PepsiCo Northeast Regional team by analyzing sales data and converting it into actionable insights to drive growth
- Utilized Microsoft Excel to build models and interpret internal data for tracking void closures and other sales-related metrics
- Created detailed wiring lists for seamless communication between PBC and the customer's frontline management team
- Assisted two executives with routine clerical tasks, including managing calendars and travel arrangements
- Managed Trade Promotion Management Customer Business Plans, adjusting volume forecasts and monitoring promotional tactics to achieve revenue and profitability goals.
Assistant Admin
PepsiCo
Taunton, MA
11.2015 - 07.2018
- Reconciled and distributed facility reporting, demonstrating strong attention to detail
- Managed cashiering operations as needed
- Organized location events
- Gained experience with Advantage and Teams software.
Executive Assistant to the Owner
JK Blackstone General Contractors
06.2012 - 07.2014
- Provided executive-level support to the company owner
- Reported directly to the President and handled day-to-day administrative duties
- Assisted in designing marketing materials for clients and potential clients
- Demonstrated strong organizational skills and the ability to multi-task effectively.
Education
High School Diploma -
Huntington East High
Huntington, WV06-1992
Skills
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite, including advanced Excel skills
- Detail-oriented and meticulous
- Analytical and problem-solving skills
- Training and Mentoring
- Deadline Management
- Administrative Support
- Events Planning
- Effective Multitasking
- Support Services
- Establishing Effective Relationships
- MS Office Proficient
- Collaboration and Teamwork
- Attention to Detail
- Document Management
- Document Preparation
- Policy Knowledge
- Organization and Administration
- Office Management
References
Available upon request
References
References available upon request.
Timeline
Patient Assistance II
Beth Israel Deaconess Hospital
08.2024 - Current
Surgical Surgical Coordinator
Signature Healthcare
02.2023 - 06.2023
Executive Assistant to the Chief of Anesthesiology
Matrix Anesthesia, PC
03.2022 - 12.2022
Sales Sr. Associate, Large and Small Format Key Accounts
PepsiCo
07.2018 - 02.2022
Assistant Admin
PepsiCo
11.2015 - 07.2018
Executive Assistant to the Owner
JK Blackstone General Contractors
06.2012 - 07.2014
High School Diploma -
Huntington East High