Marty Porter

• Negotiated competitive terms with lenders on behalf of clients, securing favorable interest rates and loan structures.
• Conducted thorough analyses of applicants'' financial status, credit, and property evaluations to determine loan feasibility.
• Provided guidance to borrowers regarding various loan programs, helping them select the best option for their situation.
• Reviewed loan agreements to ensure they were complete and accurate before closing transactions.
• Coordinated closely with title companies to ensure smooth closings and proper document recording.
• Developed and implemented marketing strategies to generate new business opportunities and increase referrals.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.
• Developed extensive network of referral partners to source new mortgage loan opportunities.
• Developed and implemented marketing campaigns to generate new business opportunities.
• Evaluated loan requests and documents to verify accuracy and completeness.
• Assisted customers with completing loan applications and other paperwork.
• Analyzed potential risks and evaluated loan products to identify suitable options for customers.
• Explained very technical financial information to applicants in easy to understand language.
• Approved loan applications based on customer creditworthiness and provided detailed financial advice.
• Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
• Established plans and payoffs for customers' loans, prioritizing control of overall costs.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Checked loan documents for accuracy prior to closing.
• Fielded customer complaints and provided solutions.
• Negotiated loan terms and conditions with clients to maximize profitability.
• Processed loan applications and monitored progress from start to finish.
• Monitored pipelines to track and log status of loans.
• Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
• Negotiated loan terms and conditions with customers to secure best deal.
• Proactively identified solutions for customers experiencing credit issues.
• Compiled closing packages for drafting and presentation accuracy.
• Assisted clients in understanding the mortgage process, addressing concerns, and making informed decisions.
• Connected borrowers to appropriate resources for resolving credit issues when necessary, improving chances for future approval success.

Established performance metrics to track departmental progress and identify areas for improvement.

• Optimized resource allocation by assessing departmental needs and aligning budgets.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Advised upper management on key decisions based on thorough analysis of safety policies and procedures.
• Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
• Developed comprehensive risk management strategy, mitigating potential obstacles to departmental success.
• Coordinated site safety and health testing (pulmonary function testing, respirator fit test, lifeline testing,safety harness testing.
• Maintained all safety records related to forklift safety, yard trucks, vehicle condition reports.
• Monthly inspections on fire extinguishers, eye wash stations, safety showers to ensure working properly
• Adhered to all applicable federal, state, and local regulations, by keeping all OSHA required MSDS files, tank entry permits, O2 meter calibrations, proper labeling and disposal of both hazardous and nonhazardous materials, etc.
• Orchestrated a yearly "man down" mock training safety retrieval with the local fire and police departments in order to establish a response time in the event of an emergency.
• Served on safety recovery team in the event of a truck rollover, transferring the chemical to another tanker
• Promote and enforce state stormwater program testing