Marty Truax

• Stayed calm under pressure to successfully deal with difficult situations.
• Collected and verified patient demographic and insurance data.
• Maintained HIPAA compliance at all times.
• Providing excellent customer service by promptly answering patient inquiries.
• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Collect patient deductibles and co-pay amounts, discussed options to satisfy remainder of patient financial obligations.
• Determined eligibility for benefits for specific services rendered.
• Answered incoming calls, scheduled appointments and filed medical records.
• Maintained cordial, professional attitude

• Performed custodial duties to maintain clean and habitable condition.
• Sanitized and maintained floors by sweeping, mopping and refinishing.
• Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
• Supervised supplies in inventory and submitted reorder requests.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Ensured staff adhered to policies and

industry/employer standards.

• Used Microsoft Office to develop documents and spreadsheets for specific analyses.
• Communicated with clients regarding project report status and delivery schedule.
• Maintained ongoing communication with project stakeholders through regular status updates.
• Managed ongoing maintenance and storage of test equipment.
• Assisted with engineering projects that supported company business goals.
• Supported project implementation.
• Assisted senior engineers and management with clerical duties.
• Worked closely with engineers and assisted with testing of products.
• Facilitated various aspects of good communication between staff and clients.