Hi, I’m
Martybeth Lugo
Public Relationship and Advertising
Brownsville ,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
years of professional experience
Work History
Bamboo Padel
Clerk/Receptionist, Facilities Department
06.2021 - 11.2023
Job overview
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained up-to-date employee records to assist in human resources planning.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Edited and proofread documents for accuracy and completeness.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Zulia State Secretariat
Event Manager
04.2009 - 01.2011
Job overview
- Coordinated logistics for large-scale events, including venue selection, catering, and transportation arrangements.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Tracked budget expenditures meticulously to ensure adherence to financial constraints while maximizing resources.
- Led event planning and execution for community initiatives, ensuring seamless coordination across departments.
- Mobilized volunteers effectively, ensuring smooth operation and positive experiences for both attendees and contributors.
Hotel Ojeda Suites
Event Coordinator
05.2005 - 10.2008
Job overview
- Coordinated logistics for events, ensuring seamless execution and attendee satisfaction.
- Developed and maintained relationships with vendors to secure services and resources.
- Managed event budgets, tracking expenses and negotiating contracts to optimize costs.
- Created detailed event timelines and checklists to ensure all tasks were completed on schedule.
- Collaborated with clients to understand their needs and customize event experiences accordingly.
- Conducted post-event evaluations to gather feedback and identify areas for improvement.
- Managed event logistics and operations.
Education
Universidad Del ZuliaMaracaibo-Venezuela
Bachelor of Arts from Advertising And Public Relationship.
08-2005
University Overview
- Completed AP course in [Subject]
Skills
- Confidentiality
- Verbal and writing communication
- Multitasking Abilities
- Attention to detail
- Time management
- Problem-solving
- Flexible and adaptable
- Organizational skills
- Microsoft office
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Clerk/Receptionist, Facilities Department
Bamboo Padel
06.2021 - 11.2023
Event Manager
Zulia State Secretariat
04.2009 - 01.2011
Event Coordinator
Hotel Ojeda Suites
05.2005 - 10.2008
Universidad Del Zulia
Bachelor of Arts from Advertising And Public Relationship.